Shaun Brackenreg

Inquisitor
DISC Type : Ic

Program Manager at American Express

Greater Sydney Area, Australia

Overview

Shaun is an experienced Program Manager in the financial services industry, currently with American Express. He is a certified Professional Scrum Master (PSM I) with strong skills in project governance, Agile practices, and business process analysis, backed by a BSc in Business Info Technology from UNSW.

While at university, he gained early industry experience through co-op industrial training placements at both IBM Global Business Services and Investec, focusing on project standardization and process modeling.

Personality Overview

Value Driven

Assertive

Curious

They are generally good communicators and can be hard to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They ask a lot of questions and rely heavily on information and collaterals.

Topics They Care About

Agile Program Management
He is a certified Professional Scrum Master (PSM I) and holds a Leading SAFe 4. 0 certification, reflecting deep expertise in Agile methodologies.
Project Governance
A core listed skill, with practical experience standardizing project reporting and processes during his time at IBM Global Business Services.
FinTech Systems
His career at American Express and Investec, combined with skills in system integration and process modeling for online banking, indicates this focus.

Media Appearances

Shaun has no verified media appearances

Work History

5-2017
Program Manager at American Express
11-2015 - 4-2017
Technical Project Manager at American Express
8-2014 - 10-2015
Lead Business Analyst at American Express
2-2010 - 7-2010
Project Management Office at IBM Global Business Services
7-2009 - 12-2009
Business Analyst at Investec

Education

2007 - 2010
BSc Business Info Technology (Honours Class 1) from UNSW

More Information

Social Presence :

Prographics :

Exp : 12 Location : Greater Sydney Area, Australia Job Level : Middle Designation : Program Manager at American Express
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Insights For Selling To Shaun

During A Call Or A Meeting

DO's

  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Help them realize that there is no personal risk in making this decision
  • Ask them questions to understand their needs better while staying affable

DONT's

  • Don’t try to rush them into a decision, provide all necessary information first
  • Don’t rely excessively on your relationship with them to win the deal
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shaun is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Shaun

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Shaun move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Shaun take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Shaun

Personality Compatibility


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