Linda Toma

Inquirer
DISC Type : dc

AML/CTF Manager at Commonwealth Bank

Wetherill Park, New South Wales, Australia

Overview

Linda is a strategic leader with over 20 years of experience in financial services, specializing in financial crime prevention, risk management, and AML/CTF compliance. Colleagues describe her as an exceptional, humble, and sought-after leader. She holds multiple certifications in financial crime from Griffith University.

Outside of her professional role, Linda is passionate about supporting community causes. She actively participates in fundraising initiatives such as the Can4Cancer Walk, demonstrating her commitment to helping end cancer and changing lives.

Unique fact: At a previous role, she successfully reduced payment-related risk incidents by 50% by reengineering internal workflows.

Personality Overview

Judgemental

Demanding

ROI Conscious

They can be nudged to make faster decisions by offering what they value.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They respond well to confident salespeople.

Topics They Care About

Financial Crime Prevention
Her entire career is focused on AML/CTF compliance, detection, and reporting. She recently obtained new certifications in Financial Crime Investigation from Griffith University.
Operational Risk
Specializes in strengthening internal controls and has a proven success in designing and implementing control testing to reduce operational risk.
Process Transformation
Experienced in leading complex transformation initiatives, including optimizing operational workflows and managing the transition of activities to offshore counterparts.

Media Appearances

Linda has no verified media appearances

Work History

11-2018 - 3-2025
AML/CTF Manager at Commonwealth Bank
11-2007 - 6-2018
Team Manager at AMP Bank Limited

Education

Education details unavailable from TAFE NSW

More Information

Social Presence :

Prographics :

Exp : 16 Location : Wetherill Park, New South Wales, Australia Job Level : N/A Designation : AML/CTF Manager at Commonwealth Bank
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Insights For Selling To Linda

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending too much time on pleasantries
  • Highlight the competitive differentiation of your product
  • Ask them questions confidently while doing discovery, don’t be apologetic

DONT's

  • Don’t expect them to change their mind quickly if they say no once
  • Don’t try to be an alpha salesperson, give them equal space
  • Do not give up if they are not convinced, try again with a different approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Linda is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Linda

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Linda move?

  • Their decision making speed is somewhere in the middle.
  • Can Linda take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Linda

Personality Compatibility


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