Shawn Mills

Researcher
DISC Type : Cs

Founder & Technology Advisor at Cloud Source

Chicago, Illinois, United States

Overview

Shawn is a technology advisor and the founder of Cloud Source, with over 14 years of experience helping businesses select the best IT solutions. He graduated from Indiana Universitys Kelley School of Business. Colleagues and clients describe him as detail-oriented, customer-driven, and an expert in the communications industry.

Outside of his professional focus, Shawn shows an interest in drawing parallels between complex business processes and everyday life, such as home improvement projects. This suggests he is an analytical thinker who finds insights and analogies in various activities to make concepts more relatable and understandable.

He once drew an interesting comparison between the process of building a deck on a house and the strategy behind purchasing technology solutions.

Personality Overview

ROI Seeker

Self-Disciplined

Perfectionist

They are heavily focused on quality and prefer doing things the right way, even if it takes time.  Being observant comes to them naturally. They tend to have clarity about their needs and constraints, and are unlikely to over-promise.

Topics They Care About

Technology Procurement
As the founder of Cloud Source, he specializes in helping businesses evaluate and select IT solutions from a portfolio of over 300 different technology suppliers.
Customer Experience
His professional focus and recent attendance at industry events highlight his interest in how AI and unified communications can transform the customer experience for organizations.
AI Transformation
He follows how various AI suppliers are changing business landscapes, with a focus on practical and actionable solutions that drive value for organizations.

Media Appearances

Shawn has no verified media appearances

Work History

5-2009
Founder & Technology Advisor at Cloud Source
5-2007 - 5-2009
Account Manager at Single Path
10-2005 - 5-2007
Senior Account Manager at Covad Cummunications
3-2003 - 10-2005
Account Manager at AT&T

Education

1996 - 2000
BS from Indiana University - Kelley School of Business
1996 - 2000
BS from Indiana University Bloomington

More Information

Social Presence :

Prographics :

Exp : 22 Location : Chicago, Illinois, United States Job Level : Leadership Designation : Founder & Technology Advisor at Cloud Source
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Insights For Selling To Shawn

During A Call Or A Meeting

DO's

  • Use phrases like 'results based on data', 'measurable proof', 'X% growth' etc.
  • Preferably use email to follow up with them instead of phone or Linkedin, engage by asking question or opinions
  • Share whitepapers or case studies that showcase measurable results instead of just telling customer stories

DONT's

  • Give it some time before you try to build rapport and a relationship, it doesn't come to them naturally
  • Don't ask them to move fast, let them take their time and digest all the information
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shawn is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Shawn

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Shawn move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Shawn take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Shawn

Personality Compatibility


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