Shawn Westcott in

Shawn Westcott

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Customer Success Manager at MediaRadar, Inc.
📍 New York City Metropolitan Area, United States

Shawn Westcott is a results-driven Onboarding Manager at MediaRadar, Inc., with a background in customer success, renewals, and relationship management. He is a graduate of Wagner College, holding both a Bachelor of Arts and a Bachelor of Science, and has a proven ability to increase customer satisfaction and reduce churn.

Outside of his professional life, Shawn has a strong background in competitive business events, earning national and international recognition. His achievements highlight a long-standing interest in entrepreneurship, as well as sports and entertainment marketing, demonstrating a competitive and ambitious nature from an early stage.

He won third place internationally in the DECA competition for the Entrepreneurship Innovation Category.

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Experience
10 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
New York City Metropolitan Area, United States
Personality Overview

How Shawn shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Shawn cares about

Advertising Intelligence
His work and shared content center on MediaRadar's mission to provide comprehensive advertising insights for brands, agencies, and publishers.
Customer Onboarding
His current role as Onboarding Manager and previous experience in customer-facing roles highlight his expertise in building strong client relationships and ensuring their success.
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Career

Work history

9-2025
Customer Success Manager
MediaRadar, Inc.
11-2023 - 12-2025
Onboarding Manager
MediaRadar, Inc.
11-2021 - 12-2023
Renewal Specialist
MediaRadar, Inc.
5-2021 - 11-2021
Relationship Manager
Better
8-2020 - 4-2021
Customer Experience Associate
Better
In the press

Media appearances

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Education
2015 - 2019
Bachelor of Science - BS
Wagner College
2015 - 2019
Bachelor of Arts - BA
Wagner College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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