Emmy McMaster in

Emmy McMaster

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Strategic Customer Success Manager at MediaRadar, Inc.
📍 Haddonfield, New Jersey, United States

Emmy is a growth-focused customer success leader with five years of experience in the SaaS environment at MediaRadar. Specializing in client relations, onboarding, and retention, she excels at using data to drive customer success. She holds a Bachelor of Arts from Rutgers University.

Based on her interests, Emmy keeps up with media trends through publications like The New York Times and maintains a connection to her alma mater, Rutgers University.

She has demonstrated a remarkable career trajectory, progressing through five distinct roles from an associate to a strategic manager all within MediaRadar, Inc.

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Experience
10 Years
Current Role
Strategic Customer Success Manager
Job Level
Middle
Location
Haddonfield, New Jersey, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Emmy cares about

Customer Retention
Her roles and expertise center on cultivating client relationships and proactive account management to boost renewals and retention in a SaaS environment.
Client Onboarding
Previously held roles as Onboarding Manager and Specialist, where she designed and oversaw the end-to-end process for new clients to ensure seamless adoption.
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Career

Work history

10-2025
Strategic Customer Success Manager
MediaRadar, Inc.
7-2023 - 11-2025
Onboarding Manager
MediaRadar, Inc.
7-2020 - 8-2023
Client Services Manager
MediaRadar, Inc.
6-2019 - 7-2020
Client Service Associate
MediaRadar, Inc.
3-2017 - 6-2019
Onboarding Specialist
MediaRadar, Inc.
In the press

Media appearances

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Education
2012 - 10-2016
Bachelor of Arts (B.A.)
Rutgers University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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