Shay Shaham

Critic
DISC Type : C

Sr. Customer Service Development Manager at DHL Express - Israel

Center District, Israel

Overview

Shay has no verified overview

Personality Overview

Critic

Precise

Objective Thinker

Unless the value is proven by data, they are unlikely to value fancy features.  They like to do things independently and don’t look for support from others. It is very likely that they will negotiate pricing or other important terms.

Topics They Care About

Shay has no verified topics they care about

Media Appearances

Shay has no verified media appearances

Work History

2-2022
Sr. Customer Service Development Manager at DHL Express - Israel
3-2021 - 2-2022
Export and Order Management Coordinator at Orbotech
12-2019 - 3-2021
Freight Forwarder, Customer Service, Air Export, Air & Sea Israel at DSV - Global Transport and Logistics
4-2019 - 12-2019
Customer Services and Operations Supervisor at Mango Logistics Group
1-2017 - 12-2019
International Logistics Specialist at Mango Logistics Group

Education

2004 - 2005
Travel agent from University of Haifa
Education details unavailable from Ron High School Rehovot

More Information

Social Presence :

Prographics :

Exp : 21 Location : Center District, Israel Job Level : Middle Designation : Sr. Customer Service Development Manager at DHL Express - Israel
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Insights For Selling To Shay

During A Call Or A Meeting

DO's

  • Don’t forget to mention how you compare to competition on both features and pricing
  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Be formal and objective, they will appreciate it more

DONT's

  • Avoid pushing them too much to involve other stakeholders unless it is critical
  • Don’t try too hard to build a relationship with them
  • Do not use very emotional or colorful language

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shay is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Shay

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Shay move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Shay take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Shay

Personality Compatibility


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