Shelley Bolt

Observer
DISC Type : ci

Video Creator at Salesforce

United States

Overview

Shelley Bolt is a Video Creator at Salesforce who excels at designing simplified video content to help customers resolve technical issues. Holding an MBA and multiple Salesforce certifications, she is described by peers as an "amazingly talented professional" and the "ultimate go-giver" who masterfully creates user-focused training and documentation.

As a veteran spouse, Shelley is passionate about supporting military families and was a key member of the volunteer team that built the Ombudsman Cloud Care app for the U. S. Navy. She is an artist and generative AI enthusiast who authors articles on leveraging AI for creative and video workflows.

Interesting fact: Shelley helped create a Salesforce-based app with a zero-dollar budget to support Navy Ombudsman in their service to military families during the COVID-19 pandemic.

Personality Overview

Example Seeker

Assertive

Value Driven

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally good communicators and can be hard to convince. They often ask many questions and rely heavily on information and documentation.

Topics They Care About

AI for Content Creation
Authors detailed guides on how to engineer effective ChatGPT prompts specifically for brainstorming, scripting, and producing video content, demonstrating her thought leadership in this emerging field.
Supporting Military Families
As a veteran spouse, she volunteered her Salesforce and content skills to co-create the Ombudsman Cloud Care app, a tool designed to help support Navy families.
User Adoption & Training
Her work focuses on creating clear, accessible instructional videos and documentation that drive end-user success and successful adoption of new technologies.

Media Appearances

Shelley has no verified media appearances

Work History

10-2022
Video Creator at Salesforce
5-2022 - 10-2022
Success Content Specialist at Salesforce
8-2020 - 10-2020
Salesforce Administrator | Implementation Project Lead at Hiring Our Heroes
3-2020 - 6-2021
Co-Founder | Salesforce Administrator | Client Success at Ombudsman Cloud Care
9-2019
Freelance Salesforce Video Content Specialist at Independent Consultant

Education

Salesforce Certified Administrator & 3x Ranger from Trailhead by Salesforce
Masters in Business Administration from University of Phoenix

More Information

Social Presence :

Prographics :

Exp : 17 Location : United States Job Level : Junior Designation : Video Creator at Salesforce
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Insights For Selling To Shelley

During A Call Or A Meeting

DO's

  • Invite them for a social do but don’t rely solely on the relationship
  • Build rapport, it will come handy to handle hard questions later
  • Focus on immediate action-items rather than the larger goals

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Avoid making offhand commitments
  • Don’t brush off any concerns, take all questions seriously

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shelley is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Shelley

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Shelley move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Shelley take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Shelley

Personality Compatibility


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