Sheren Chiang ACC, CPCC

Questioner
DISC Type : c

VP, People at Helix

San Mateo, California, United States

Overview

Sheren is a strategic People Leader and the current VP of People at Helix, with deep expertise in organizational culture and talent development. A graduate of Cornell University and Santa Clara University (MBA), she is an Associate Certified Coach. Colleagues describe her as focused and positive.

Her career demonstrates a consistent focus on improving the human experience, from analyzing patient feedback at UCSF Medical Center to fostering thriving team environments. She is passionate about building talented, passionate, and kind teams and creating space for them to innovate and realize their potential.

She holds a CPOHQ AI Masterclass certification, signaling a forward-thinking approach to the future of human resources.

Personality Overview

Value Seeker

Cautious & Analytical

Price-Sensitive

They are more likely than others to negotiate on pricing and terms.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Organizational Culture
Her entire career is focused on enhancing the team member experience, from talent development to total rewards, to build strong cultures.
Talent Development
She has led teams specifically focused on designing and delivering strategic programs for talent development to enable teams to achieve their mission.
Team Innovation
She actively supports hackathons at Helix, believing in their power to help teams test new ideas quickly and discover what is possible.

Media Appearances

Sheren has no verified media appearances

Work History

10-2022
VP, People at Helix
7-2021
CPOHQ Member at CPOHQ
6-2021 - 10-2022
VP, Head of People at Favor
3-2015 - 6-2021
Sr Director, People Operations at One Medical
7-2013 - 2-2015
Patient Experience Analyst at UCSF Medical Center

Education

BS from Cornell University
Master of Business Administration (MBA) from Santa Clara University

More Information

Social Presence :

Prographics :

Exp : 12 Location : San Mateo, California, United States Job Level : Senior Designation : VP, People at Helix
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Insights For Selling To Sheren Chiang

During A Call Or A Meeting

DO's

  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Back up any claims with data and numbers
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Don’t overhype the product/pitch, keep it measured
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sheren Chiang is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Sheren Chiang

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Sheren Chiang move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Sheren Chiang take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Sheren Chiang

Personality Compatibility


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