Shirley Kumar in

Shirley Kumar

Inquirer · DISC type cd
Manager - Technical Documentation and Content Strategy at Oracle
📍 Bengaluru, Karnataka, India

Shirley Kumar is a Manager of Technical Documentation and Content Strategy at Oracle, with 15 years of experience. She specializes in creating user-friendly, customer-driven documentation for Cloud-SaaS products. A certified Professional Scrum Master and Product Owner, she leads diverse teams to meet product goals and is proficient in Supply Chain Management.

Outside of her core responsibilities, Shirley shows a strong passion for her professional community. She actively participates in industry events, describing a recent technical writers summit as a "fun-tastic learning experience, " indicating a genuine enthusiasm for innovation and storytelling within her field.

She recently completed the Certified AI Agent Builder certification with Oracle AI Agent Studio.

Read the full overview →
Experience
17 Years
Current Role
Manager - Technical Documentation and Content Strategy
Job Level
Middle
Location
Bengaluru, Karnataka, India
Personality Overview

How Shirley shows up

Hard To Convince
ROI Conscious
Judgemental

They don’t always try to control the conversation but neither do they like yielding it fully. They respond well to confident salespeople. They can be nudged to make faster decisions by offering what they value.

Priorities

Topics Shirley cares about

AI Agent Building
Recently earned a certification in Oracle AI Agent Studio, indicating a focus on implementing AI to streamline processes in SCM, HR, and Finance.
Content Strategy
Her core responsibility involves developing content based on customer-driven analytical studies for Cloud-SaaS documentation at Oracle.
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Career

Work history

4-2025
Manager - Technical Documentation and Content Strategy
Oracle
6-2022 - 4-2025
Project Lead - Senior Technical Writer
Oracle
7-2018 - 5-2022
Senior Technical Writer
Oracle
9-2017 - 7-2018
Senior Technical Writer
[24]7.ai India
1-2014 - 9-2017
Technical Writing Consultant
Deloitte Consulting
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2014 - 2016
Master's degree
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
2005 - 2008
Bachelor's degree
SBRR Mahajana First Grade College, Mysore
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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