Shirley Kumar in

Shirley Kumar

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Manager - Technical Documentation and Content Strategy at Oracle
📍 Bengaluru, Karnataka, India

Shirley Kumar is a Manager of Technical Documentation and Content Strategy at Oracle, with 15 years of experience. She specializes in creating user-friendly, customer-driven documentation for Cloud-SaaS products. A certified Professional Scrum Master and Product Owner, she leads diverse teams to meet product goals and is proficient in Supply Chain Management.

Outside of her core responsibilities, Shirley shows a strong passion for her professional community. She actively participates in industry events, describing a recent technical writers summit as a "fun-tastic learning experience, " indicating a genuine enthusiasm for innovation and storytelling within her field.

She recently completed the Certified AI Agent Builder certification with Oracle AI Agent Studio.

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Experience
17 Years
Current Role
Manager - Technical Documentation and Content Strategy
Job Level
Middle
Location
Bengaluru, Karnataka, India
Personality Overview

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Priorities

Topics Shirley cares about

AI Agent Building
Recently earned a certification in Oracle AI Agent Studio, indicating a focus on implementing AI to streamline processes in SCM, HR, and Finance.
Content Strategy
Her core responsibility involves developing content based on customer-driven analytical studies for Cloud-SaaS documentation at Oracle.
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Career

Work history

4-2025
Manager - Technical Documentation and Content Strategy
Oracle
6-2022 - 4-2025
Project Lead - Senior Technical Writer
Oracle
7-2018 - 5-2022
Senior Technical Writer
Oracle
9-2017 - 7-2018
Senior Technical Writer
[24]7.ai India
1-2014 - 9-2017
Technical Writing Consultant
Deloitte Consulting
In the press

Media appearances

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Education
2014 - 2016
Master's degree
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
2005 - 2008
Bachelor's degree
SBRR Mahajana First Grade College, Mysore
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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