Shubham Kumar

Inspirer
DISC Type : di

Full Time Caregiver at Cancel the Cancer Foundation

Gurugram, Haryana, India

Overview

Shubham has over 9 years of diverse experience across mechanical engineering, IT, and customer success. His background includes roles as a Quality Assurance Engineer and Customer Success Manager, where he focused on the entire customer journey, from onboarding to retention, and helped businesses digitize their operations with SaaS tools.

He is currently a full-time caregiver for his wife, Diksha, who is battling a rare cancer. This profound experience has deepened his empathy, resilience, and decision-making skills under pressure. He actively shares their journey, advocating for his wife and exploring treatment options with unwavering hope.

Shubhams current life mission is defined by the motto: "Her Fight is My Fight. "

Personality Overview

Charming & Persuasive

Confident & Optimistic

Decisive

They respond well to objective pitches but also attach some value to relationships.  They don’t mind taking a stand if they believe in something. They usually prefer to drive the conversation.

Topics They Care About

Cancer Advocacy
Actively documents and shares his wife's battle with a rare Stage IV cancer, raising awareness and navigating complex medical systems.
Full-Time Caregiving
Has dedicated himself to being a full-time caregiver, a role he describes as the most defining chapter of his life, fostering deep empathy and resilience.
Customer Success
Previously worked as a Customer Success Manager, responsible for managing the entire customer journey, including onboarding and retention for SaaS products.

Media Appearances

Shubham has no verified media appearances

Work History

9-2025
Full Time Caregiver at Cancel the Cancer Foundation
6-2022
Customer Success Manager at Unolo
5-2019 - 2-2022
Customer Success Engineer at SPINTeQ
9-2017 - 11-2018
Sales and Marketing Executive at BIZZ DIGITAL SOLUTIONS OPC PRIVATE LIMITED
7-2015 - 8-2017
Quality Assurance Engineer at AP Engineering works

Education

2014 - 2014
PG Diploma from Centre for Development of Advanced Computing (C-DAC)
2011 - 2014
Diploma in Mechanical Engineering from Ganapati Institute of Technology and Management

More Information

Social Presence :

Prographics :

Exp : 9 Location : Gurugram, Haryana, India Job Level : Middle Designation : Full Time Caregiver at Cancel the Cancer Foundation
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Insights For Selling To Shubham

During A Call Or A Meeting

DO's

  • Clearly address the competitive aspects
  • Look like someone who is on top of their game
  • Focus on the big picture and the strategic value of your product

DONT's

  • Don’t keep repeating the same information, it could make them impatient
  • Don’t be very informal even if they are being so themselves
  • Don’t be too verbose or overly friendly; a little bit, however, is fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Shubham is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from Shubham

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will Shubham move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can Shubham take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And Shubham

Personality Compatibility


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