Sidharth Jena

Pioneer
DISC Type : sdi

Manager of Operations and Sales - BPS at Tech Mahindra

Mumbai, Maharashtra, India

Overview

Sidharth Jena is a business operations manager with over 15 years of experience championing lean operations and continuous improvement. His expertise, honed from banking to SaaS, lies in optimizing logistics, reducing costs, and implementing robust process improvements. He holds an MBA from Sikkim Manipal University.

His career began by mastering process streamlining in the banking sector, an expertise he now applies to enhance operational efficiency in tech.

Personality Overview

Driven But Considerate

Friendly But Fast

Decisive But Friendly

If they are convinced, they can become very strong champions for your product  They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed They have the unique ability to win both love and respect from their team (or outsiders)

Topics They Care About

Lean Operations
A core philosophy throughout his career, focused on maximizing customer value while minimizing resources, time, and waste in business processes.
SaaS Efficiency
His current focus involves enhancing operational efficiency and performance specifically within the Software-as-a-Service (SaaS) industry.
Data-Driven Decisions
Utilizes data analytics to make informed and strategic decisions, particularly within sales and business operations.

Media Appearances

Sidharth has no verified media appearances

Work History

10-2024 - 7-2025
Manager of Operations and Sales - BPS at Tech Mahindra
4-2022 - 8-2024
Manager - Sales & Marketing at Shipsy
1-2021 - 4-2022
Lead - Demand Generation at Innovaccer
7-2017 - 1-2021
Lead Generation Specialist at Azuga, Inc.
8-2011 - 7-2017
Lead Operations Analyst at American Express

Education

2009 - 2011
Master of Business Administration (MBA) from Sikkim Manipal University of Health, Medical and Technological Sciences
2006 - 2009
Bachelor of Science (B.Sc.) from Utkal University

More Information

Social Presence :

Prographics :

Exp : 10 Location : Mumbai, Maharashtra, India Job Level : N/A Designation : Manager of Operations and Sales - BPS at Tech Mahindra
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Insights For Selling To Sidharth

During A Call Or A Meeting

DO's

  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • During followups, use calls or text if needed, they should be fine
  • Showcase existing customers and use case-studies to grab their attention

DONT's

  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don't lean very heavily into providing too much information, sharing whitepapers etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sidharth is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Sidharth

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Sidharth move?

  • They are generally fast movers and can take quick decisions
  • Can Sidharth take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Sidharth

Personality Compatibility


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