Silvia Valenzuela

Editor
DISC Type : CS

Health Care Operations Director at Procter & Gamble

São Paulo, São Paulo, Brazil

Overview

Silvia is the Health Care Operations Director at Procter & Gamble, with extensive experience in supply chain and logistics. An MBA graduate from IE Business School, she has led teams of over 200 people. People who have worked with her describe her as proactive and results-focused.

Silvia demonstrates significant pride in her companys culture and is a strong advocate for diversity and inclusion. She actively promotes development programs designed to support and uplift underrepresented talent within the professional community.

She once managed Procter & Gambles largest distribution center in Brazil, leading a team of 230 people.

Personality Overview

Sometimes Friendly

Slow Buyer

Objective Thinker

The only way to convince them is by showing them examples and ample proof.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. They are thorough and always follow a systematic approach.

Topics They Care About

Healthcare Operations
This is her current and most recent role at Procter & Gamble, indicating her primary area of professional focus.
Large-Scale Logistics
She directed P&G's largest distribution center in Brazil, managing a complex operation with a team of 230 people.
Talent Development
Actively promotes and shares internal company programs aimed at developing diverse talent, specifically highlighting a program for Black professionals.

Media Appearances

Silvia has no verified media appearances

Work History

2-2024
Health Care Operations Director at Procter & Gamble
4-2020
Supply Chain Director - Distribution Center & Materials Warehouse at Procter & Gamble
1-2017 - 3-2020
Customer Logistics Senior Manager at Procter & Gamble
2-2003 - 1-2004
Customer Service at Parmalat do Brasil S/A

Education

2015 - 2016
Master of Business Administration (M.B.A.) from IE Business School
2008 - 2009
Specialization from Ibmec

More Information

Social Presence :

Prographics :

Exp : 9 Location : São Paulo, São Paulo, Brazil Job Level : Mid-senior Designation : Health Care Operations Director at Procter & Gamble
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Insights For Selling To Silvia

During A Call Or A Meeting

DO's

  • Use phrases like 'results based on data', 'measurable proof', 'X% growth' etc.
  • Use a presentation with information before getting into a live product walkthrough
  • If they are not asking many questions, nudge them to ask questions rather than just starting to talk yourself

DONT's

  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.
  • Give it some time before you try to build rapport and a relationship, it doesn't come to them naturally
  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Silvia is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Silvia

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Silvia move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Silvia take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Silvia

Personality Compatibility


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