Simon Miles CMgr FMCMI

Energizer
DISC Type : I

Head of Engineering Delivery - North at Southeastern Railway

Minster, England, United Kingdom

Overview

Simon Miles is the Head of Engineering Delivery - North at Southeastern Railway, where he leads high-performing engineering and operational teams. A commercially astute senior leader, he has extensive experience in change management and team development, with a background that includes technical roles in gas turbine overhauls.

He is a Chartered Manager (CMgr), reflecting a high level of expertise and commitment to the management profession.

Personality Overview

Full Of Energy

Believer

Big Picture Person

They are really good at seeing what the long-term impacts of their decisions could be.  They are always positive and upbeat, so take their promises with a pinch of salt. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

Engineering Leadership
His career progression through multiple management roles at Southeastern Railway demonstrates a long-standing focus on leading engineering and operational teams.
Operational Efficiency
Holds a Six Sigma Green Belt and has a proven track record of managing fleet maintenance obligations and depot delivery to ensure safe, continued operations.
Change Management
Widely experienced in delivering change management programs related to organizational structure, processes, and operations within the railway industry.

Media Appearances

Simon has no verified media appearances

Work History

10-2023
Head of Engineering Delivery - North at Southeastern Railway
9-2015 - 10-2023
Head of Engineering Delivery at Southeastern Railway
3-2013 - 9-2015
Head of Planning at Southeastern Railway
3-2003 - 3-2004
Technician at Turbine Motor Works
9-2001 - 3-2003
Skilled Service Engineer at Connex South East

Education

2015 - 2016
PG in Leadership and Management from Ashridge Executive Education, Hult International Business School
1984 - 1989
Education details unavailable from Broadstairs

More Information

Social Presence :

Prographics :

Exp : 19 Location : Minster, England, United Kingdom Job Level : Mid-senior Designation : Head of Engineering Delivery - North at Southeastern Railway
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Insights For Selling To Simon

During A Call Or A Meeting

DO's

  • Do some small talk, ask them how things are going on their side
  • Speak enthusiastically with energy, maintain a clear and confident tone
  • Talk about their team and how your product will help them do things better and easier

DONT's

  • Don’t be too formal, focus on building comfort and trust
  • Don’t assume a yes just because they have not said no
  • Avoid overloading them with too much detail

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Simon is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Simon

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Simon move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Simon take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Simon

Personality Compatibility


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