Simon Seveno

Commander
DISC Type : D

Senior Manager, CXS Operations Management and Governance at VMware

Montreal, Quebec, Canada

Overview

Simon is a Senior Manager at VMware specializing in Customer Success (CS) operations, management, and governance. He is a business technology leader focused on achieving value through cloud computing and digital workspace technologies. He holds certifications as a Customer Success Leader and a VMware Cloud Foundation Administrator.

A colleague praised his ability to look past setbacks and remain focused during a complex project with last-minute changes.

Personality Overview

Decisive

Strong-Willed

Very Quick

They like to act fast and expect others to do the same.  They like to be in a position where they can control the conversation and terms. They are not focused on building rapport and relationships.

Topics They Care About

Cloud Infrastructure
His recent activity shows a focus on VMware Cloud Foundation (VCF), including infrastructure resilience, operational efficiency, and secure boot visibility for ESXi hosts and VMs.
Customer Success
His entire career progression at VMware, from Technical Account Manager to Senior Manager of CXS Operations, centers on post-sales relationships and customer objectives.
Infrastructure Security
He shares content on topics like enabling secure boot and building security services, indicating a professional focus on securing modern IT infrastructure.

Media Appearances

Simon has no verified media appearances

Work History

2-2023
Senior Manager, CXS Operations Management and Governance at VMware
10-2021 - 2-2023
Senior Manager, Customer Success Analytics & Insights at VMware
5-2021 - 2-2022
Staff Technical Account Manager, Team Lead at VMware
9-2020 - 5-2021
Senior Technical Account Manager, Team Lead at VMware
2-2019 - 9-2020
Senior Technical Account Manager at VMware

Education

Simon has no verified education history

More Information

Social Presence :

Prographics :

Exp : 24 Location : Montreal, Quebec, Canada Job Level : Middle Designation : Senior Manager, CXS Operations Management and Governance at VMware
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Insights For Selling To Simon

During A Call Or A Meeting

DO's

  • Make sure that you circle back fast on any action items, it wins their trust
  • Speak about competitive differentiation that your product offers
  • Get to the point quickly instead of spending time doing small talk

DONT's

  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person
  • Don’t be in a rush to invite them for a social meet and greet
  • Avoid being a storyteller and don’t try to oversell

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Simon is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Simon

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Simon move?

  • They can take decisions very fast if you manage to convince them.
  • Can Simon take some risk or not?

  • The risks don’t matter much to them.

You And Simon

Personality Compatibility


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