Simon Zhang

Enthusiast
DISC Type : i

VP, Operational Strategy & Analytics at Santander Consumer USA

Plano, Texas, United States

Overview

Simon is a proactive leader in operational strategy, data analytics, and credit risk management. As VP at Santander Consumer USA, he directs strategy for a massive auto finance portfolio, drawing on experience from Capital One and TXU Energy. He holds an MBA from Texas Tech University.

He is responsible for the collections strategy of a retail and lease auto finance portfolio valued at over $30 billion.

Personality Overview

Non-Confrontational

Amiable & Agreeable

Optimistic

They are generally friendly, so be careful when relying on their word.  They prefer to build relationships rather than staying totally transactional. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Credit Risk Management
His career is built on expertise in credit risk, with senior roles in the field at both Santander Consumer USA and Capital One.
Operational Strategy
A core focus of his current VP role and a key area of expertise mentioned throughout his professional background.
Auto Finance
He possesses deep industry knowledge, managing a portfolio worth over $30 billion at Santander and previously working at Capital One Auto Finance.

Media Appearances

Simon has no verified media appearances

Work History

8-2018
VP, Operational Strategy & Analytics at Santander Consumer USA
4-2017 - 7-2018
Senior Model Risk Governance Consultant at Elevate
7-2005 - 12-2016
Analytics Leader, Servicing Operation & Credit, Pricing, and Database Marketing at TXU Energy
10-2004 - 7-2005
Senior Credit Manager – Auto Finance Credit Risk Management at Capital One
6-2001 - 8-2004
Group Marketing Analytics Manager – Retail Consumer Marketing at TXU Energy

Education

1993 - 1994
Master of Business Administration (MBA) from Texas Tech University
Bachelor of Science (BS) from Taiyuan University of Science and Technology

More Information

Social Presence :

Prographics :

Exp : 30 Location : Plano, Texas, United States Job Level : Senior Designation : VP, Operational Strategy & Analytics at Santander Consumer USA
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Insights For Selling To Simon

During A Call Or A Meeting

DO's

  • Invite them for a lunch or a drink/coffee
  • Compliment them about their personality if you get a chance
  • Maintain high, positive energy and convey confidence

DONT's

  • Avoid overloading them with too much information
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don't be critical or challenge them openly, they can react defensively

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Simon is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Simon

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Simon move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Simon take some risk or not?

  • They can take some low-probability risks if needed.

You And Simon

Personality Compatibility


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