Sipho Sikhosana

Enthusiast
DISC Type : i

VVIP IT Support Specialist CEO Office Anglo American Corporate Head Office. at Anglo American

Johannesburg Metropolitan Area, South Africa

Overview

Sipho Sikhosana is a VVIP IT Support Specialist with 15 years of experience, currently supporting the CEOs office at Anglo American. His expertise covers Tier 2 and 3 support, honed through roles at major South African financial institutions like Absa Group and Standard Bank. He holds certificates from FTI Faculty Training Institute.

A key aspect of his role involves providing high-touch, dedicated technical support to senior executives, which includes traveling to their homes for equipment setup, troubleshooting, and issue remediation that cannot be handled remotely.

He has a specialized skill set in delivering discreet and professional technology support to C-level leadership in high-pressure corporate environments.

Personality Overview

Story Driven

Optimistic

Non-Confrontational

They tend to be agreeable by nature, so take their promises with a pinch of salt.
  They prefer to build relationships rather than staying totally transactional. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Executive IT Support
His current role is dedicated to providing high-quality, hands-on technical support to VIPs, executives, and the CEO's office at Anglo American, including off-site assistance.
IT Service Management
His background includes ensuring service delivery within agreed SLAs, proactive troubleshooting, and up-skilling team members at both Anglo American and Standard Bank.
Financial Services Tech
He has significant experience in the banking sector, having worked as a System Analyst for Absa Group and as an Assistant Team Lead for Standard Bank.

Media Appearances

Sipho has no verified media appearances

Work History

1-2023
VVIP IT Support Specialist CEO Office Anglo American Corporate Head Office. at Anglo American
1-2021 - 1-2023
Information Technology Support Specialist at Anglo American
10-2019 - 4-2020
Field Support Specialist at Altron Bytes Managed Solutions
10-2015 - 5-2018
System Analyst at Absa Group
Assistant Team Lead Desktop Technician. at Standard Bank South Africa

Education

2012 - 2012
Certificates from FTI Fuculty Training Institude,Ekhuruleni west college

More Information

Social Presence :

Prographics :

Exp : 13 Location : Johannesburg Metropolitan Area, South Africa Job Level : Leadership Designation : VVIP IT Support Specialist CEO Office Anglo American Corporate Head Office. at Anglo American
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Insights For Selling To Sipho

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Speak from experience about success that the product has seen with other customers
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t be too formal with them, they trust informality more
  • Don't be critical or challenge them openly, they can react defensively
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sipho is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Sipho

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Sipho move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Sipho take some risk or not?

  • They can take some low-probability risks if needed.

You And Sipho

Personality Compatibility


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