Srishti Kushwaha is a Talent Operations Lead at ServiceNow, specializing in improving the new hire and employee experience through operational excellence. With an Executive MBA and a Lean Six Sigma Green Belt, she focuses on people operations, HR analytics, and process automation, having implemented systems like Workday and ServiceNow.
Srishti is passionate about the evolution of Human Resources, particularly how emerging technologies can enhance HR service delivery and strategy. She follows thought leadership from top-tier consulting firms like McKinsey & Company, suggesting an interest in broader business and management strategies.
She believes AI is a key enabler for the transformation of HR and is actively following developments in the space.
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