Stacey Edlund in

Stacey Edlund

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Sr. Manager, Customer Service and Sales & Distribution at Terumo Blood and Cell Technologies
📍 Boulder, Colorado, United States

Stacey Edlund is a seasoned customer success leader with over ten years of experience, currently serving as Sr. Manager of Customer Service at Terumo Blood and Cell Technologies. Her expertise lies in customer experience transformation, strategic product adoption, and leading large teams. She is a graduate of the University of Northern Colorado.

Colleagues consistently describe her as an exceptional leader and an extraordinary mentor who invests deeply in her teams growth, shaping their careers and helping them realize their potential.

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Experience
14 Years
Current Role
Sr. Manager, Customer Service and Sales & Distribution
Job Level
Middle
Location
Boulder, Colorado, United States
Personality Overview

How Stacey shows up

Communication Style
Decision Approach
Work Preference

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Priorities

Topics Stacey cares about

Team Mentorship
Repeatedly praised in recommendations as an exceptional mentor who genuinely invests in the professional and personal growth of her team members.
Customer Experience
Her career has focused on customer experience transformation, driving client satisfaction and leveraging company value through strategic leadership.
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Career

Work history

11-2025
Sr. Manager, Customer Service and Sales & Distribution
Terumo Blood and Cell Technologies
4-2019 - 4-2025
Sr. Manager, Customer Success
Viega LLC
4-2017 - 4-2019
Relationship Manager and Client Onboarding Specialist
Ascent Processing Inc.
8-2015 - 4-2017
Director of Quality, Cutomer Experience
TSYS
1-2011 - 7-2015
Director Customer Support
Lanyon
In the press

Media appearances

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Education

Stacey has no verified education history

Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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