Stella Hang

Evaluator
DISC Type : CDS

Senior Director, Strategic Customers Global Data and AI at Salesforce

Armonk, New York, United States

Overview

Stella is a Senior Director for Global Strategic Customers in Data and AI at Salesforce, recognized as a pivotal leader in enterprise transformation. A graduate of the University of Waterloo and MIT, she is a trusted advisor to C-level executives, leveraging over 20 years of experience to align IT strategies with business growth.

Stella holds the prestigious Salesforce Certified Technical Architect (CTA) credential, one of the most elite certifications within the technology ecosystem.

Personality Overview

Quality Focused

Thorough Evaluator

Fast But Analytical

They focus on the results, but can still be quite procedural and analytical about how to get there  They are not very likely to become strong advocates of your product or service They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical

Topics They Care About

Data Cloud Strategy
Her current role and recent public posts focus on Salesforce Data Cloud's architecture, including its ability to create unified profiles and leverage open lakehouse technology.
Enterprise Transformation
Throughout her career, she has specialized in advising global corporations on large-scale digital transformation journeys and strategic IT roadmaps.
AI-Powered Solutions
Her role is centered on Data and AI for strategic customers, and she holds a certification as an AI Specialist, focusing on delivering real-time insights.

Media Appearances

Stella has no verified media appearances

Work History

11-2023
Senior Director, Strategic Customers Global Data and AI at Salesforce
5-2021 - 11-2023
Senior Director, Strategic Program Solution Selling & Execution at Salesforce
3-2017 - 5-2020
Director, Distinguished Enterprise Architect (GTM) at Salesforce
6-2015 - 3-2017
Senior Principal, Program Architect at Salesforce
5-2013 - 5-2015
Senior Enterprise Architect at Becton Dickinson

Education

Master's from University of Waterloo
7-2023 - 12-2023
Diploma of Education from Massachusetts Institute of Technology

More Information

Social Presence :

Prographics :

Exp : 22 Location : Armonk, New York, United States Job Level : Senior Designation : Senior Director, Strategic Customers Global Data and AI at Salesforce
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Insights For Selling To Stella

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.
  • Help them see both - the ‘big picture’ impact and the ROI of the investment

DONT's

  • Avoid inviting them for any social interactions until you have built some rapport with them
  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Don’t nudge them to do something by using the logic that others have done the same

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Stella is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Stella

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Stella move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Stella take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Stella

Personality Compatibility


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