Stephanie Litke-Avery

Inquirer
DISC Type : cd

Director of Customer Care at ezCater

Chandler, Arizona, United States

Overview

Stephanie has no verified overview

Personality Overview

Demanding

Hard To Convince

ROI Conscious

They focus on objectivity in a pitch and pay little attention to bells and whistles.  They don’t always try to control the conversation but neither do they like yielding it fully. They respond well to confident salespeople.

Topics They Care About

Stephanie has no verified topics they care about

Media Appearances

Stephanie has no verified media appearances

Work History

1-2026
Director of Customer Care at ezCater
11-2022 - 1-2026
Senior Manager, Customer Service at ezCater
5-2021 - 11-2022
Manager, Marketplace Live Operations at DoorDash
2-2020 - 5-2021
Operations Manager, Customer Resolution at Carvana
2-2011 - 2-2020
Employee and Operations Director at AccuSearch, Inc.

Education

2012 - 2013
Master of Science (MS) from Grand Canyon University
2007 - 2010
Bachelor of Arts (BA) from The University of Toledo

More Information

Social Presence :

Prographics :

Exp : 15 Location : Chandler, Arizona, United States Job Level : Mid-senior Designation : Director of Customer Care at ezCater
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Insights For Selling To Stephanie

During A Call Or A Meeting

DO's

  • Stress on the business value that your product offers
  • Tell them that you are there to help them create visible impact within their organization
  • Be crisp while making the pitch

DONT's

  • Refrain from asking too many questions
  • Don’t try to be an alpha salesperson, give them equal space
  • Do not give up if they are not convinced, try again with a different approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Stephanie is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Stephanie

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Stephanie move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Stephanie take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Stephanie

Personality Compatibility


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