Stephanie Sumners Petersen

Enthusiast
DISC Type : i

College Director Recruitment and Student Onboarding at Ozarks Technical Community College

Pensacola, Florida, United States

Overview

Stephanie Sumners Petersen is a results-driven higher education leader serving as College Director of Recruitment and Student Onboarding at Ozarks Technical Community College. Her expertise lies in leveraging CRM systems like Salesforce and Slate to drive student success, enrollment management, and institutional growth. She holds a Masters from Drury University and a Bachelors from Missouri State University.

Beyond her professional roles, Stephanie has a keen interest in global perspectives and community engagement. This was highlighted by her selection for a Rotary Group Study Exchange, which involved extensive travel and representation of her community in Italy. She also enjoys continuous learning, evidenced by her participation in leadership academies.

Unique fact: Stephanie traveled to Italy as a Rotary Group Study Exchange Team Member, representing her local district.

Personality Overview

Non-Confrontational

Optimistic

Amiable & Agreeable

They are generally friendly, so be careful when relying on their word.  They are more about building relationships than just cutting deals. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

CRM in Higher Ed
Has extensive experience as a Salesforce Administrator and CRM specialist at multiple universities, focusing on recruitment, retention, and streamlining operations across departments.
Student Recruitment
Her current role as College Director of Recruitment and Student Onboarding is dedicated to developing strategies that enhance student enrollment and engagement.
Leadership Development
An alumna of the OTC Chancellor's Leadership Academy, indicating a commitment to developing leadership capabilities within the higher education sector.

Media Appearances

Stephanie has no verified media appearances

Work History

10-2025
College Director Recruitment and Student Onboarding at Ozarks Technical Community College
2-2023
Adjunct Faculty at University of Maryland Global Campus
10-2023 - 10-2025
Assistant Director, CRM at University of West Florida
10-2022 - 9-2023
Sr. CRM Coordinator at University of West Florida
9-2020 - 9-2022
Customer Relations Management (CRM) Coordinator - Middle East and North Africa at University of Maryland Global Campus

Education

2006 - 2007
M.A. from Drury University
2000 - 2004
B.S. from Missouri State University

More Information

Social Presence :

Prographics :

Exp : 19 Location : Pensacola, Florida, United States Job Level : Mid-senior Designation : College Director Recruitment and Student Onboarding at Ozarks Technical Community College
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Insights For Selling To Stephanie

During A Call Or A Meeting

DO's

  • Compliment them about their personality if you get a chance
  • Refer to interesting customer testimonials and stress on great customer experience
  • Maintain high, positive energy and convey confidence

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don't be critical or challenge them openly, they can react defensively

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Stephanie is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Stephanie

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Stephanie move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Stephanie take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Stephanie

Personality Compatibility


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