Stephanie Thuemen

Wildcard
DISC Type : sic

Senior Director - Mobile at Ally

Ottawa, Ontario, Canada

Overview

Stephanie Thuemen is the Senior Director of Digital Product at Ally, leveraging her Computer Science degree from Carleton University to lead mobile and web experiences. A banking industry veteran, she was a key leader in the "One Ally" project, which unified the banks digital platforms for customers.

Stephanie is a lifelong hockey player and fan. She was the starting goalie for her team at Carleton University and is currently a season ticket holder for the PWHLs Ottawa Charge. Her commitment to ice sports includes previously serving as president of a local adult ringette association.

A key project she helped lead at Ally reduced development costs by 30% and unnecessary consumer clicks by 27%.

Personality Overview

Requires Proof

ROI Driven

Friendly But Slow

They are often friendly and nice, but can sometimes suprise you with their piercing questions  They typically tend to be late adopters even when they seem friendly and excited about what you have to sell They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions

Topics They Care About

Digital Banking Experience
She was a leader on the "One Ally" project, a multiyear effort to unify the company's digital platforms and improve the overall customer journey.
Women's Hockey
A former university hockey goalie, she is a passionate supporter and season ticket holder for the professional women's hockey team in Ottawa.
Mobile-First Products
Her team operates with a mobile-first mindset, focusing on app design and usability to serve the more than 80% of customers who log in via mobile.

Media Appearances

Stephanie has no verified media appearances

Work History

8-2009
Senior Director - Mobile at Ally
8-2006 - 7-2009
VP, eCommerce Product Consultant at Bank of America
5-2003 - 8-2006
Business Project Manager at Bank of America
7-2002 - 5-2003
Call Center Operations at Bank of America

Education

1999 - 2004
Computer Science from Carleton University

More Information

Social Presence :

Prographics :

Exp : 23 Location : Ottawa, Ontario, Canada Job Level : Senior Designation : Senior Director - Mobile at Ally
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Insights For Selling To Stephanie

During A Call Or A Meeting

DO's

  • Help them understand the risk aspect fully while inspiring confidence
  • Persuade objectively how your product will help them achieve their goals
  • Invite them for a social do but don’t rely solely on the relationship

DONT's

  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic
  • Don’t overhype the product/pitch, keep it measured
  • Avoid winging it with them particularly, answer a question only if you know the answer well

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Stephanie is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Stephanie

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Stephanie move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Stephanie take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Stephanie

Personality Compatibility


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