Stephen Lord in

Stephen Lord

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Head of Operations at SERVED®
📍 London, England, United Kingdom

Stephen is a global supply chain and operations professional with over 12 years of experience in the FMCG sector. As Head of Operations at SERVED®, he specializes in procurement, logistics, and forecasting, with a track record of driving efficiency and managing top-tier retail accounts.

Based on his background, Stephen is deeply engaged with the beverage industry. He shows significant enthusiasm for industry conferences and brand-building events, particularly those involving major players like Heineken and featuring unique entertainment.

Unique fact: He previously managed Fairtrade certification for the cocoa supply chains of major companies like Mars Inc. and Nestle Confectionary.

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Experience
15 Years
Current Role
Head of Operations
Job Level
Mid-senior
Location
London, England, United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Stephen cares about

FMCG Supply Chain
Possesses over a decade of experience managing end-to-end supply chains, including procurement, manufacturing, forecasting, and logistics for major FMCG companies.
Ethical Procurement
Has direct experience developing strategies for sustainability and Fairtrade certification, and has worked on programs to address modern slavery in global supply chains.
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Career

Work history

10-2023
Head of Operations
SERVED®
6-2020 - 10-2023
Global Operations & Supply Chain Manager
Della Vite
5-2018 - 9-2019
Supply Chain and Operations Manager
Lost Coast Food Co.
6-2017 - 12-2017
Project Manager (South Africa)
Stronger Together
10-2012 - 4-2017
Supply Chain Officer - Cocoa
The Fairtrade Foundation
In the press

Media appearances

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Education
1999 - 2003
National Diploma of Video Technology
Durban University of Technology
1995 - 1998
Matric
Westville Boys High School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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