Steve Gerba in

Steve Gerba

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Director of Operations at MRG Exams
📍 Greater Cleveland, United States

Steve is the Director of Operations at MRG Exams, leveraging a deep background in operational efficiency, risk mitigation, and team leadership. He holds a Certified Fraud Examiner (CFE) certification and an MBA from Cleveland State University, with a notable 26-year career at KeyBank in fraud and security operations before his current role.

Outside of his professional life, Steve is actively involved in his community, serving on a Board of Directors where he has been instrumental in planning and executing successful annual fundraising events. He is recognized for bringing tremendous energy and fresh perspectives to organizations he supports.

After a distinguished 26-year career in banking, Steve successfully transitioned his expertise into the healthcare sector.

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Experience
9 Years
Current Role
Director of Operations
Job Level
Mid-senior
Location
Greater Cleveland, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Steve cares about

Operational Efficiency
His career is focused on leading teams to develop technological and operational efficiencies that reduce risk and expense.
Fraud Prevention
He is a Certified Fraud Examiner and spent years managing fraud strategy and dispute operations for a major bank.
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Career

Work history

7-2022
Director of Operations
MRG Exams
1-2019 - 7-2022
Vice-President, Division Manager, Fraud and Dispute Operations & Technology
KeyBank
5-2017 - 1-2019
Vice-President, Division Manager, Fraud Strategy
KeyBank
5-2016 - 5-2017
Sr. Manager - Information Security / Third Party Security
KeyBank
In the press

Media appearances

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Education
Master of Business Administration (M.B.A.)
Cleveland State University
Bachelor's Degree
University of Dayton
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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