Steve Lavin
Network Manager at PlusHeat
📍 Horley, England, United Kingdom
Steve Lavin is a network manager at PlusHeat with a strong background in customer service leadership. He previously managed the contact center at SES Home Services, leveraging his experience as a Sky engineer to inform his strategic decisions. His career is marked by a commitment to strengthening service delivery and empowering teams in dynamic, fast-paced environments.
His career path is unique, transitioning from a hands-on technical engineering role to leadership positions in customer service and network management.
Read the full overview →Experience
16 Years
Current Role
Network Manager
Job Level
Middle
Location
Horley, England, United Kingdom
Personality Overview
Personality insights not availableWe need more social data to generate the DISC analysis and selling playbook. The professional details below are still available.
Priorities
Topics Steve cares about
Customer Service Excellence
His focus is on driving outstanding customer service and consistently seeking innovative solutions to elevate customer satisfaction.
Team Empowerment
He emphasizes strategic decision-making, robust employee relations, and empowering his team to enhance service delivery.
Career
Work history
5-2025
Network Manager
PlusHeat
9-2021 - 10-2025
Contact Center Manager
SES Home Services
3-2020 - 1-2022
Sky engineer
Sky
4-2009 - 3-2020
Team manager
AXA Assistance
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Education
1996 - 2001
Education details unavailable
Oakwood secondary school
Social presence
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