Steve Massi

Trailblazer
DISC Type : ID

Director of IT Product Management at Levy Restaurants

Greater Philadelphia, United States

Overview

Steve Massi is a senior leader specializing in technology for the sports and entertainment industries, currently serving as Director of IT Product Management at Levy Restaurants. He leverages his expertise in consumer insights to drive innovation in product development and holds a BA from Swarthmore College, where he played quarterback.

Outside of his corporate roles, Steve maintains a strong interest in brand strategy and community engagement, having previously run his own consultancy. He is a former college football player and publicly shares supportive posts about his familys professional endeavors, such as his wife Laurens work with adopted children.

Unique fact: In a previous sales and marketing leadership role, he successfully grew his divisions revenue by 140% and expanded the account base by 70%.

Personality Overview

Persuasive

Friendly But Fast

Assertive

They prefer to ensure that they are in control of the situation.  A combination of speed and relationship gets the best response from them. They are not against taking risks and can make tough decisions when required.


Topics They Care About

Venue Technology
His career at Levy Restaurants and IMS is focused on defining and integrating technology standards for venue systems, from POS to data analytics, to enhance customer experiences.
Fan Engagement
He frequently posts about using technology like real-time data, loyalty programs, and rewards to create deeper and more profitable engagement with fans in venues.
Phygital Experiences
He is a proponent of integrating physical and digital systems to create a seamless shopping and engagement experience for customers in entertainment and retail environments.

Media Appearances

Steve has no verified media appearances

Work History

5-2022
Director of IT Product Management at Levy Restaurants
5-2022
Director Of Technical Development at International Micro Systems - IMS
Director, Content and Business Lead for Software Products at International Micro Systems - IMS
Director, Global Sales and Marketing at International Micro Systems - IMS
Principal at Massi Brand Management

Education

BA from Swarthmore College

More Information

Social Presence :

Prographics :

Exp : 3 Location : Greater Philadelphia, United States Job Level : Mid-senior Designation : Director of IT Product Management at Levy Restaurants
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Insights For Selling To Steve

During A Call Or A Meeting

DO's

  • Ask them for a lunch or coffee once some rapport has been established
  • Keep your pitch focused on the impact but nurture the relationship too
  • Showcase existing customers and use case-studies to grab their attention

DONT's

  • Do not look like someone who doesn’t know what they are talking about
  • Don't make any commitments that you might not be able to fulfill
  • Don’t hesitate from asking them how they truly feel about your product

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Steve is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Steve

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Steve move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Steve take some risk or not?

  • If necessary, they will be ready to take risks.

You And Steve

Personality Compatibility


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