Steve Nutbean in

Steve Nutbean

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Executive General Manager Customer Service (Acting) at Suncorp Group
📍 Melbourne, Victoria, Australia

Steve Nutbean is a seasoned executive at Suncorp Group with over 20 years of experience in the insurance sector. He specializes in business transformation, customer experience, and operational leadership, and holds a certification in AI Fluency.

Outside of his corporate role, Steve is passionate about motorsports and actively supports driver Cam Waters in the Supercars championship. He is also involved in community fundraising, participating in events to raise money for cancer research.

He once braced wild weather conditions in Hobart as part of a 60-person Suncorp team to raise funds for cancer research.

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Experience
19 Years
Current Role
Executive General Manager Customer Service (Acting)
Job Level
Senior
Location
Melbourne, Victoria, Australia
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Steve cares about

Customer Experience
His current role as Acting EGM of Customer Service and 20+ years of experience highlight his focus on leading large-scale customer-facing operations.
Business Transformation
A core specialty mentioned in his professional summary, focusing on initiatives that improve efficiency, engagement, and commercial results.
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Career

Work history

12-2025
Executive General Manager Customer Service (Acting)
Suncorp Group
7-2025
Executive Manager Performance Optimisation
Suncorp Group
6-2022 - 8-2025
Executive Manager Shannons Distribution
Suncorp Group
4-2022 - 7-2022
Head of Suncorp, GIO & Bingle Distribution
Suncorp Group
8-2021 - 4-2022
Executive Manager Suncorp, GIO & Bingle Performance
Suncorp Group
In the press

Media appearances

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Education
1997 - 2003
Education details unavailable
Yarra Valley Grammar School
2002 - 2002
Education details unavailable
Colégio São José
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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