Steven Bozzuto

Evaluator
DISC Type : scd

Senior Customer Success Manager at nCino

Enfield, Connecticut, United States

Overview

Steven has no verified overview

Personality Overview

Quality Focused

Thorough Evaluator

Fast But Analytical

They focus on the results, but can still be quite procedural and analytical about how to get there  They are not very likely to become strong advocates of your product or service They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical

Topics They Care About

Steven has no verified topics they care about

Media Appearances

Steven has no verified media appearances

Work History

12-2025
Senior Customer Success Manager at nCino
12-2023 - 12-2025
Customer Success Manager at nCino
12-2022 - 12-2023
Business Support Specialist at Smith Brothers Insurance, LLC.
7-2020 - 2-2022
Regional Processing Manager at Nations Lending
11-2016 - 7-2020
AVP, Processing Manager at Norcom Mortgage

Education

Bachelor of Science - BS from Southern Connecticut State University
High School Diploma from Holy Cross High School (Waterbury, CT)

More Information

Social Presence :

Prographics :

Exp : 11 Location : Enfield, Connecticut, United States Job Level : Middle Designation : Senior Customer Success Manager at nCino
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Insights For Selling To Steven

During A Call Or A Meeting

DO's

  • Help them see both - the ‘big picture’ impact and the ROI of the investment
  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Showcase how you can impact results but also make sure that you share detailed information too

DONT's

  • Avoid inviting them for any social interactions until you have built some rapport with them
  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Avoid making strong statements, instead invite them to agree with you by asking them questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Steven is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Steven

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Steven move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Steven take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Steven

Personality Compatibility


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