Stuart L.

Enthusiast
DISC Type : i

Chief Technology & Data Officer at United Utilities

Liverpool, England, United Kingdom

Overview

Stuart L. is the Chief Technology & Data Officer at United Utilities, where he has progressed through various leadership roles including Head of Digital Operations. His technical foundation is rooted in his Class 1 BEng (Hons) in Electrical and Electronic Engineering from Liverpool John Moores University, complemented by a Post Graduate Diploma from Durham University.

Stuart was a featured panelist at the Utility Week Customer Summit 2024, speaking on the impact of AI on customer service strategies.

Personality Overview

Consensus Focused

Optimistic

Non-Confrontational

They prefer to build relationships rather than staying totally transactional.  Unlike D or C types, they are convinced more by stories and testimonials. They are generally friendly, so be careful when relying on their word.

Topics They Care About

AI in Utilities
As a panelist at the Utility Week Customer Summit 2024, he discussed how AI will impact customer service strategies in the utility sector.
Digital Transformation
His career progression from Head of Digital Operations to his current role underscores his focus on driving technology and data-led change within the company.
Open Data Initiatives
Leads technology and data at United Utilities, a company actively developing an open data strategy to drive innovation and solve environmental challenges.

Media Appearances

Stuart Lundstrom - Chief Technology Officer at United Utilities. Featured in The Org

See Now

Speaker Profile – Stuart Lundstrom, Chief Technology & Data Officer, United Utilities (Utility Week Customer Summit 2024). Featured in Utility Week

See Now

Work History

1-2026
Chief Technology & Data Officer at United Utilities
7-2023 - 1-2026
Chief Technology Officer at United Utilities
4-2019 - 7-2023
Head of Digital Operations at United Utilities
11-1999 - 8-2008
Project Manager at Vertex Data Science Ltd
8-2008
Project Manager at Vertex

Education

2005 - 2006
Post Graduate Diploma from Durham University Business School
1993 - 1997
BEng (Hons) Class1 from Liverpool John Moores University

More Information

Social Presence :

Prographics :

Exp : 15 Location : Liverpool, England, United Kingdom Job Level : Leadership Designation : Chief Technology & Data Officer at United Utilities
URL has been copied!

Insights For Selling To Stuart

During A Call Or A Meeting

DO's

  • Give them the opportunity to lead the conversation where possible
  • Speak from experience about success that the product has seen with other customers
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t be excessively objective, be like a storyteller with them
  • Don’t be too formal with them, they trust informality more
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Stuart is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Stuart

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Stuart move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Stuart take some risk or not?

  • They can take some low-probability risks if needed.

You And Stuart

Personality Compatibility


Other United Utilities Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.