Stuart West

Wildcard
DISC Type : ics

Operational Excellence Manager at Serco

Barlestone, England, United Kingdom

Overview

Stuart has no verified overview

Personality Overview

Curious But Skeptical

ROI Driven

Requires Proof

They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions  They are often friendly and nice, but can sometimes suprise you with their piercing questions  They typically tend to be late adopters even when they seem friendly and excited about what you have to sell

Topics They Care About

Stuart has no verified topics they care about

Media Appearances

Stuart has no verified media appearances

Work History

6-2023
Operational Excellence Manager at Serco
4-2021 - 6-2023
Business Improvement Manager at Greencore
1-2020 - 4-2021
Purchasing Excellence Partner at Greencore
4-2017 - 1-2020
Continuous Improvement Manager at STERIS Instrument Management Services
9-2013 - 4-2017
DEPM Engineer at Synergy Health PLC

Education

2008 - 2012
Master of Engineering (M.Eng.) from Durham University
2006 - 2008
Education details unavailable from Tiffin School, Kingston

More Information

Social Presence :

Prographics :

Exp : 13 Location : Barlestone, England, United Kingdom Job Level : Middle Designation : Operational Excellence Manager at Serco
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Insights For Selling To Stuart

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Be prepared for a lot of questions, answer them objectively
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Avoid phrases like ‘trust me’, ‘you will just love it’ etc.
  • Avoid winging it with them particularly, answer a question only if you know the answer well
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Stuart is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Stuart

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Stuart move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Stuart take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Stuart

Personality Compatibility


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