Subha Narayanan

Evaluator
DISC Type : Dsc

Chief Manager at Spice Money

Chengalpattu, Tamil Nadu, India

Overview

Subha is a PMP Certified Project Manager with over 20 years of experience in service delivery, operations, and process re-engineering across diverse sectors like FinTech, Retail, and Healthcare. As Chief Manager at Spice Money, she focuses on implementing and optimizing operational processes to enhance service delivery and drive technological excellence.

Subha was part of the founding team for a unique "Super App" startup, where she was responsible for establishing the technology platform and the operating model from the ground up.

She recently earned a certification in Cognitive Project Management in AI (CPMAI)™.

Personality Overview

Quality Focused

Fast But Analytical

Hard To Convince

They focus on the results, but can still be quite procedural and analytical about how to get there  They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They are not very likely to become strong advocates of your product or service

Topics They Care About

AI in Project Management
Demonstrated a recent and keen interest in this area by completing the Cognitive Project Management in AI (CPMAI)™ v7 certification.
Operations Innovation
A core focus of her current role at Spice Money and personal headline, where she is dedicated to improving efficiency and service delivery through innovative processes.
Service Delivery
A consistent theme throughout her career, managing customer service at Maersk and ensuring high-quality delivery as a Project Manager at Customer Analytics Indi.

Media Appearances

Subha has no verified media appearances

Work History

2-2023
Chief Manager at Spice Money
10-2014 - 2-2023
Project Manager at Customer Analytics India
7-2012 - 10-2014
Manager - Customer Service at Maersk Global Service Centres (India) Pvt. Ltd.
4-2009 - 7-2012
Deputy Manager at Wipro BPO
9-2007 - 4-2009
Manager - Operations at First Consult Consultancy Services

Education

6-2000 - 6-2002
PGDPM from National Institute of Personnel Management
1993 - 1996
Bachelor's degree from University of Madras

More Information

Social Presence :

Prographics :

Exp : 18 Location : Chengalpattu, Tamil Nadu, India Job Level : Middle Designation : Chief Manager at Spice Money
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Insights For Selling To Subha

During A Call Or A Meeting

DO's

  • Keep a professional, business-like approach; especially if you tend to get informal quickly
  • Use phrases like ‘the ROI of this’, ‘X% more’ etc.
  • Showcase how you can impact results but also make sure that you share detailed information too

DONT's

  • Don’t focus on relationship, focus purely on the merit of your product
  • Avoid making strong statements, instead invite them to agree with you by asking them questions
  • Avoid inviting them for any social interactions until you have built some rapport with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Subha is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Subha

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Subha move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Subha take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Subha

Personality Compatibility


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