Sue Kurian

Doer
DISC Type : ds

Senior Director, Customer and Partner Processes IT at SAP

Greater Seattle Area, United States

Overview

Sue has no verified overview

Personality Overview

Long-term Focused

Deliberate Doer

Risk-Accepting

They might take some time to make their mind up but once they do, they don't change it easily.  They are very professional in their approach and can weigh multiple perspectives together. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

Sue has no verified topics they care about

Media Appearances

Sue has no verified media appearances

Work History

1-2025
Senior Director, Customer and Partner Processes IT at SAP
3-2022 - 12-2024
Senior Director, Digital Transformation, Digital Customer Office at SAP
1-2021 - 3-2022
Director Go to Market processes.Cloud Transformation at SAP
9-2019 - 12-2020
Director Customer Experience Strategy at SAP Concur
1-2014 - 5-2019
Principal Manager, PMO, Planning and Governance at Symetra

Education

MBA from Indian Institute of Management, Calcutta
Bachelor's Degree from Stella Maris College

More Information

Social Presence :

Prographics :

Exp : 23 Location : Greater Seattle Area, United States Job Level : Senior Designation : Senior Director, Customer and Partner Processes IT at SAP
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Insights For Selling To Sue

During A Call Or A Meeting

DO's

  • Use phrases like 'your team deserves', 'best in class' etc.
  • Stick to your standard pitch and qualifying script, don't try to wing it
  • Suggest clear next steps with confidence, don't be vague or hesitant

DONT's

  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't take their patience for granted, avoid long-winding sermons
  • Avoid putting conscious effort into relationship-building

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sue is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Sue

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Sue move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Sue take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Sue

Personality Compatibility


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