Sumita Narula in

Sumita Narula

Login to view DISC.
Senior Consumer Care Specialist at Coloplast
📍 Noida, Uttar Pradesh, India

Sumita is a performance-driven professional with over 12 years of experience in customer service and quality control across gaming, travel, eCommerce, and healthcare. Currently a Senior Consumer Care Specialist at Coloplast, she leverages her MBA to optimize processes and provide expert support to patients.

Outside of her professional life, Sumita shows an interest in spiritual and philosophical ideas. She shares content related to traditional Indian festivities and quotes about achieving peace through understanding, suggesting a reflective and mindful approach to life.

Unique fact: Sumita provides specialized post-counseling for cancer patients and expert support for individuals managing stoma complications.

Read the full overview →
Experience
11 Years
Current Role
Senior Consumer Care Specialist
Job Level
Junior
Location
Noida, Uttar Pradesh, India
Personality Overview

How Sumita shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Sumita cares about

Stoma Patient Care
Her current role at Coloplast involves providing expert support to patients with colostomy, ileostomy, and urostomy complications, including post-counseling for cancer patients.
Process Optimization
She has a proven track record in optimizing processes, highlighted by her introduction of an efficient patient query tracking system at Coloplast to improve response times.
+5 more topics Login to view topics
Career

Work history

6-2022
Senior Consumer Care Specialist
Coloplast
6-2022
Senior Consumer Care Specialist
Coloplast
5-2020 - 6-2022
Customer Support · Game Support · Refund Process Optimization
Junglee Games
10-2016 - 4-2020
Senior Quality Analyst
MakeMyTrip
1-2014 - 9-2015
Customer experience executive
Snapdeal
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2010 - 2013
Bachelor of Business Administration - BBA
CCS (Chaudhary Charan Singh)University
Master of Business Administration - MBA
DY Patil University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Coloplast Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Sumita. Free, 10 seconds.