Surabhi Gupta

Questioner
DISC Type : c

Chief Technology Officer at Klaviyo

Stanford, California, United States

Overview

Surabhi Gupta is the Chief Technology Officer at Klaviyo, leading the companys technology strategy and focusing on AI-driven solutions. Her career includes senior engineering leadership roles at Robinhood, Airbnb, and Google. She earned her Masters in Computer Science from Stanford University and a Bachelors from Stony Brook University.

Outside of her primary roles, Surabhi serves as a Board Member for GetYourGuide and actively advises and invests in early-stage startups. She has a history of engaging in mentorship programs like Technovation and MAGIC, demonstrating a commitment to fostering new talent in the technology sector.

During her time at Google, she was a founding member of the team that developed a predictive, task-based search experience which contributed to the creation of Google Now.

Personality Overview

Not Easily Convinced

Value Seeker

Systematic

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  It is quite likely of them to ask for pricing or other concessions. They prefer to do thorough analysis of any situation.

Topics They Care About

AI-Driven Marketing
Her current focus at Klaviyo is leading the technology strategy for AI-powered products and international expansion, leveraging the company's vast data foundation.
Platform Scalability
She highlights Klaviyo's ability to process over 900 million events per hour during peak times like BFCM, emphasizing the importance of platform reliability and performance.
Building AI Teams
She is actively hiring senior management and engineers to build a dedicated Machine Learning and AI team in the San Francisco Bay Area for Klaviyo.

Media Appearances

Klaviyo Appoints Surabhi Gupta as New Chief Technology Officer. Featured in Klaviyo Blog

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Marketing Platform Klaviyo Hires Chief Technology Officer. Featured in BuiltIn Boston

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Klaviyo's CTO keeps company firmly focused on the data. Featured in BoldStart (Fast Forward)

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Work History

9-2024
Chief Technology Officer at Klaviyo
7-2024
Board Member at GetYourGuide
9-2023 - 8-2024
Advisor and Investor at Various startups
5-2020 - 8-2023
SVP of Engineering at Robinhood
7-2013 - 5-2020
Director Of Engineering at Airbnb

Education

2005 - 2007
Masters of Science from Stanford University
2001 - 2005
BS from Stony Brook University

More Information

Social Presence :

Prographics :

Exp : 12 Location : Stanford, California, United States Job Level : Leadership Designation : Chief Technology Officer at Klaviyo
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Insights For Selling To Surabhi

During A Call Or A Meeting

DO's

  • Back up any claims with data and numbers
  • Emphasise more on facts and measurable benefits
  • Tell them that you will come back if you don’t have a good answer for a question

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Surabhi is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Surabhi

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Surabhi move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Surabhi take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Surabhi

Personality Compatibility


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