Suresh Gill

Balancer
DISC Type : S

Customer Service Director at Orange Business Services

Slough, England, United Kingdom

Overview

Suresh has no verified overview

Personality Overview

Empathetic

Formal Mannered

Risk-Averse

They are confident about making long-term decisions.  Even if it takes time, they prefer following the process. They are polite and respectful but practical.

Topics They Care About

Suresh has no verified topics they care about

Media Appearances

Suresh has no verified media appearances

Work History

9-2018
Customer Service Director at Orange Business Services
1-2004
Customer Service Manager at Orange Business Services
Customer Service Manager at Orange Business Services

Education

Post Graduate from University of West London

More Information

Social Presence :

Prographics :

Exp : 22 Location : Slough, England, United Kingdom Job Level : Mid-senior Designation : Customer Service Director at Orange Business Services
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Insights For Selling To Suresh

During A Call Or A Meeting

DO's

  • Actively address their concerns around change, risk, and acceptance by users
  • Be very observant about how they perceive the risk in the decision
  • Tell them about the outcome and results before talking about the input

DONT's

  • Skip mentioning details that are confusing
  • Don’t push them for a no, take the lack of yes as a no after a certain point
  • Do not sound very transactional, make extra effort to be genuinely interested

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Suresh is

  • For them, low risk, acceptance by others and strong collaterals are most important.
  • Will you ever get a clear answer from Suresh

  • They never like to say no directly, they postpone the decisions or just go silent.

Insights For Deal Planning

    How fast (or slow) will Suresh move?

  • They can be very slow in making decisions.
  • Can Suresh take some risk or not?

  • They are very likely to play it safe rather than taking risk.

You And Suresh

Personality Compatibility


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