Suresh Kondamudi

Observer
DISC Type : ci

Co-founder, CTO at CleverTap

Mumbai, Maharashtra, India

Overview

Suresh Kondamudi is the Co-founder and CTO of CleverTap, where he leads the engineering for their user engagement and retention platform. A graduate of IIT, Madras, he specializes in building highly scalable, data-intensive systems. He is the key architect behind CleverTaps proprietary database technology.

He is passionate about applying AI and machine learning to solve complex user engagement challenges. He believes in integrating conventional ML models with LLMs to build adaptable, future-proof systems for customer retention and has a keen interest in solving difficult engineering problems through intuitive interfaces.

He led the creation of Tesseract DB™, the world’s first purpose-built database specifically designed for the fusion of speed and scalability in customer engagement.

Personality Overview

Curious

Value Driven

Assertive

They are generally strong communicators and are not easy to convince.  They often ask many questions and rely heavily on information and documentation. They can sound friendly and charming but can quickly change gears to become inquisitive and probing.

Topics They Care About

AI in Engagement
Advocates for combining conventional machine learning with LLMs to reimagine customer engagement technology and improve retention KPIs.
Scalable Databases
As the architect of Tesseract DB™, he is focused on creating purpose-built databases that fuse speed with scalability for massive data volumes.
User Retention Science
Considers the engineering side of user engagement and retention a "hard class of problems" and is dedicated to solving them.

Media Appearances

Suresh has no verified media appearances

Work History

7-2013
Co-founder, CTO at CleverTap
2-2011 - 6-2013
Sr Manager, Developer at Network18
2006 - 1-2011
Principal Engineer at JiGrahak Mobility Solutions Pvt. Ltd. (ngpay)
2003 - 2006
Sr Software Engineer at Qwest Software Services

Education

1999 - 2003
Bachelor of Technology (BTech) from Indian Institute of Technology, Madras

More Information

Social Presence :

Prographics :

Exp : 22 Location : Mumbai, Maharashtra, India Job Level : Leadership Designation : Co-founder, CTO at CleverTap
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Insights For Selling To Suresh

During A Call Or A Meeting

DO's

  • Ask them questions to understand their needs better while staying affable
  • Invite them for a social do but don’t rely solely on the relationship
  • Focus on immediate action-items rather than the larger goals

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Suresh is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Suresh

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Suresh move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Suresh take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Suresh

Personality Compatibility


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