Susan Calvo

Inquirer
DISC Type : cd

Advanced Medical Support Assistant at U.S. Department of Veteran Affairs

Metro Jacksonville, United States

Overview

Susan Calvo is a retired military veteran with extensive experience in government administration, notably as an Advanced Medical Support Assistant for the U. S. Department of Veteran Affairs. Her background is rooted in compliance with federal regulations and formulating best practices. She holds a Master of Science from Columbia Southern University.

As a veteran herself, Susan has demonstrated a long-standing commitment to serving the veteran community through her professional roles. She values process improvement and celebrates the professional achievements of her family, as seen when she publicly congratulated her son on his new position.

Susan holds unique certifications as a Maritime Facility Security Officer and in DOT HAZMAT security.

Personality Overview

Upfront

Demanding

Hard To Convince

They care equally about the product and its potential impact.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They don’t always try to control the conversation but neither do they like yielding it fully.

Topics They Care About

Veteran Support
As a retired military veteran, she has dedicated a significant portion of her career to serving veterans within the VA healthcare system.
Process Improvement
She has publicly shared her belief in the importance of finding root causes and making process improvements to increase daily efficiency.
Regulatory Compliance
Her introduction highlights a wealth of knowledge in compliance strategies based on federal regulations and developing best practices from policy guidelines.

Media Appearances

Susan has no verified media appearances

Work History

8-2018
Advanced Medical Support Assistant at U.S. Department of Veteran Affairs
6-2017
Office Manager at LUMBEE RESOURCE MANAGEMENT GROUP
12-2016 - 6-2017
Detention Officer at The GEO Group, Inc.
8-2016 - 12-2016
Corrections Officer at The GEO Group, Inc.
6-2014 - 7-2016
Purchasing Agent at Central Texas Veterans Healthcare System

Education

2013 - 2015
Master of Science (MS) from Columbia Southern University
2009 - 2013
Bachelor of Science (B.S.) from Strayer University

More Information

Social Presence :

Prographics :

Exp : 12 Location : Metro Jacksonville, United States Job Level : Junior Designation : Advanced Medical Support Assistant at U.S. Department of Veteran Affairs
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Insights For Selling To Susan

During A Call Or A Meeting

DO's

  • Refer to testimonials from others in similar positions
  • Highlight the competitive differentiation of your product
  • Stress on the business value that your product offers

DONT's

  • Refrain from asking too many questions
  • Don't try too hard to get friendly, let it happen with time
  • Don’t try to be an alpha salesperson, give them equal space

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Susan is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Susan

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Susan move?

  • Their decision making speed is somewhere in the middle.
  • Can Susan take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Susan

Personality Compatibility


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