Susan Hawkins-Wilding in

Susan Hawkins-Wilding

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Vice President Student Success at University of Maryland Global Campus
📍 Washington, District of Columbia, United States

Susan Hawkins-Wilding is the Vice President of Learner Lifecycle Success at the University of Maryland Global Campus. An alumna of The Ohio State University, she is a dynamic and dedicated leader focused on data-informed strategies and coaching-centered support to improve retention, completion, and career outcomes for adult and global learners.

Outside of her direct professional responsibilities, Susan has an interest in the work of major philanthropic organizations like the Gates Foundation, which aligns with her career-long mission to improve educational outcomes and access. She also maintains an affiliation with her alma mater, The Ohio State University.

She once managed a $5 million grant for student career and vocational exploration at The College of Wooster.

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Experience
29 Years
Current Role
Vice President Student Success
Job Level
Senior
Location
Washington, District of Columbia, United States
Personality Overview

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Decision Approach
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Priorities

Topics Susan cares about

Student Success Coaching
Leads initiatives to scale evidence-based coaching models, training hundreds of coaches to provide personalized, high-impact support to tens of thousands of online students.
Adult & Global Learners
Her work is centered on designing support ecosystems for non-traditional students, including military-affiliated learners, parents, and working professionals across the globe.
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Career

Work history

3-2022
Vice President Student Success
University of Maryland Global Campus
2-2012 - 3-2022
Assistant Vice President for Academic Advising
Ivy Tech Community College
2008 - 2-2012
Director of Advising and Career Services
University of Wisconsin-Parkside
2004 - 2008
Interim Director and Associate Director Lilly Project for the Exploration of Vocation
The College of Wooster
4-2001 - 6-2004
Coordinator of Student Services
Ohio Dominican University
In the press

Media appearances

University of Maryland Global Campus Scales Student Coaching Program Designed to Strengthen Support for Nearly 45,000 Online Learners. Featured in PR Newswire
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UMGC Launches Student Coaching Initiative to Scale High‑Touch Support for Online Learners. Featured in University of Maryland Global Campus News
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Education
Master of Arts in Education Bachelor of Arts
The Ohio State University
BA
Youngstown State University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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