Susan Mallari

Commander
DISC Type : D

Human Resources at Improved Piping Products, Inc. (IPP)

San Antonio, Texas, United States

Overview

Susan is a senior HR leader specializing in employee relations, compliance, and talent strategy. She earned a Bachelors degree from Golden Gate University and is recognized by colleagues as being driven, proactive, and responsible. She is also the founder of Susie Lee Coaching LLC.

Susan is passionate about creating a human-centric workplace culture. She believes in leading with compassion and flexibility, ensuring that employees feel supported and valued, particularly through difficult personal circumstances. She advocates for a people-first mindset in all business decisions.

Unique fact: Alongside her corporate HR career, Susan founded her own private coaching firm to advise and guide leaders.

Personality Overview

Risk-Taker

Impact-Driven

Strong-Willed

They take a lot of pride in personal achievements.  More than the product, they care about the impact of the product. They prefer to be the ones controlling the conversation or defining the terms.

Topics They Care About

People-First HR
Her introduction and posts emphasize a "people-first mindset, " focusing on how employees feel and ensuring they are cared for while also protecting the company.
Leadership Coaching
She founded her own firm, Susie Lee Coaching LLC, and lists coaching leaders through complex people decisions as one of her core strengths.
Workplace Empathy
Her posts consistently advocate for compassion and flexibility, highlighting that personal challenges like grief don't stop at the office door and require understanding from employers.

Media Appearances

Susan has no verified media appearances

Work History

6-2025
Human Resources at Improved Piping Products, Inc. (IPP)
8-2023 - 2-2025
HR Business Partner at IMS Legal Strategies
3-2023 - 8-2023
Human Resources Generalist at IMS Legal Strategies
1-2023 - 3-2023
Contract Recruiter (Robert Half) at Physician Life Care Planning
2022 - 2022
Human Resources Generalist at Hallmark University

Education

Bachelor's Degree from Golden Gate University
Associate's Degree from Hartnell College

More Information

Social Presence :

Prographics :

Exp : 28 Location : San Antonio, Texas, United States Job Level : N/A Designation : Human Resources at Improved Piping Products, Inc. (IPP)
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Insights For Selling To Susan

During A Call Or A Meeting

DO's

  • When negotiating terms, help them build an impression that they are the ones calling the shots
  • Refer to testimonials from well-known industry leaders
  • Get to the point quickly instead of spending time doing small talk

DONT's

  • Don’t take too much time in sending them information if they ask for any
  • Don't try too hard to forge relationships with them
  • Avoid being a storyteller and don’t try to oversell

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Susan is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Susan

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Susan move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Susan take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Susan

Personality Compatibility


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