Susanna Rosenberg

Critic
DISC Type : C

CISO & Head of Customer Security at Netox

Sipoo, Uusimaa, Finland

Overview

Susanna is the CISO & Head of Customer Security at Netox, specializing in enterprise-wide cybersecurity, governance, and disaster recovery planning. An experienced information security professional, she holds an MBA from Laurea University and an Engineers Degree from Metropolia University of Applied Sciences.

Passionate about innovation and emerging technologies, Susanna also values the importance of disconnecting. She recently took a six-week break to practice the "art of stopping, " an experience she described as a rare and valuable opportunity for a self-proclaimed "professional performer. "

She recently attended the #disobey2026 cybersecurity conference, demonstrating her active engagement with the professional community.

Personality Overview

Information Seeker

Critic

Negotiator

Unless the value is proven by data, they are unlikely to value fancy features.  They prefer to do logical analysis and value evidence over emotions. It is very likely that they will negotiate pricing or other important terms.

Topics They Care About

Customer Security
Her current and previous roles as Head of Customer Security at Netox highlight this as a primary focus area in her career.
Cybersecurity Governance
Her profile emphasizes her proven track record in Information Security Management and Governance within the IT industry.
Emerging Technologies
She lists a passion for emerging tech, supported by certifications in AI and Azure development, showing a forward-looking mindset.

Media Appearances

Susanna has no verified media appearances

Work History

9-2025
CISO & Head of Customer Security at Netox
2-2025 - 9-2025
Head of Customer Security at Netox
11-2019 - 2-2025
Head of Security, Corporate Customers at Elisa
11-2017 - 10-2019
Security Manager, IT Business Unit at Elisa
8-2016 - 10-2017
Security Associate Manager at Accenture

Education

Master of Business Administration - MBA from Laurea University of Applied Sciences
2009 - 2013
Engineer's Degree from Metropolia University of Applied Sciences

More Information

Social Presence :

Prographics :

Exp : 19 Location : Sipoo, Uusimaa, Finland Job Level : Mid-senior Designation : CISO & Head of Customer Security at Netox
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Insights For Selling To Susanna

During A Call Or A Meeting

DO's

  • Keep some extra margin while sharing pricing, they are likely to negotiate later
  • Be formal and objective, they will appreciate it more
  • Be ready to answer many clarity-seeking questions and requests for information

DONT's

  • Don’t try too hard to build a relationship with them
  • Do not use very emotional or colorful language
  • Don't give superficial answers, they are easily rattled by them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Susanna is

  • Strong evidence of ROI, effective pricing, and proven data points matter the most to them.
  • Will you ever get a clear answer from Susanna

  • It is not very hard for them to say no if they are not convinced about the decision.

Insights For Deal Planning

    How fast (or slow) will Susanna move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Susanna take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Susanna

Personality Compatibility


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