Sushma Torayur Roy

Inquirer
DISC Type : cd

Lecturer - Communication & Soft Skills at International Institute of Hotel Management (IIHM)

Rajasthan, India

Overview

Sushma is an experienced hospitality professional who has built a career spanning both industry and academia. After working in housekeeping management with the iconic Taj Group of Hotels, she transitioned to education and is now a Lecturer and Manager at the International Institute of Hotel Management (IIHM).

Colleagues and friends describe her as an enthusiastic, self-motivated, and detail-oriented person who is an epitome of planning, discipline, and hard work. She is seen as a powerhouse of positivity and patience, with strong people management skills and a creative mindset.

She holds a certification in "Teachers social and emotional learning, " highlighting a focus on the deeper aspects of training and development.

Personality Overview

ROI Conscious

Upfront

Judgemental

They respond well to confident salespeople.  They care equally about the product and its potential impact. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

Hospitality Recruitment
Actively shares and promotes hiring opportunities for luxury hotels and wellness resorts, covering roles from front office and F&B to IT and specialized butlers.
Training & Development
Her career has pivoted from hotel operations to education, focusing on training and developing the next generation of hospitality professionals at IIHM.
Bridging Skill Gaps
She is passionate about helping both new professionals and established leaders enhance their skills to foster career growth within the hospitality industry.

Media Appearances

Sushma has no verified media appearances

Work History

2-2025
Lecturer - Communication & Soft Skills at International Institute of Hotel Management (IIHM)
4-2023 - 2-2024
Manager Training & Placement at International Institute of Hotel Management (IIHM)
8-2017 - 2-2024
Lecturer at IIHM, Jaipur at International Institute of Hotel Management (IIHM)
5-2009 - 8-2009
Housekeeping in charge at Indian Hotels Ltd.
6-2006 - 1-2012
Housekeeping Manager at Taj Hotels Resorts and Palaces

Education

6-2009 - 6-2011
M.B.A from Symbiosis Institute
2001 - 2004
BSc in Hospitality & Hotel Administration from Institute of Hotel Management, Catering Technology and Applied Nutrition, Mumbai

More Information

Social Presence :

Prographics :

Exp : 12 Location : Rajasthan, India Job Level : N/A Designation : Lecturer - Communication & Soft Skills at International Institute of Hotel Management (IIHM)
URL has been copied!

Insights For Selling To Sushma

During A Call Or A Meeting

DO's

  • Refer to testimonials from others in similar positions
  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Tell them that you are there to help them create visible impact within their organization

DONT's

  • Avoid long winding pitches, stay objective
  • Don’t try to be an alpha salesperson, give them equal space
  • Avoid repeating yourself or making generalizations

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sushma is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Sushma

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Sushma move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Sushma take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Sushma

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.