Suzanne Lowe

Evaluator
DISC Type : dcs

Head of Digital Delivery at United Utilities

Warrington, England, United Kingdom

Overview

Suzanne Lowe is the Head of Digital Delivery at United Utilities, with over 19 years of experience in the utility sector. She specializes in leading complex technology change programmes and managing teams in business analysis, testing, and deployment. She studied Management Sciences at The University of Manchester.

She previously managed the complex transition of United Utilities companies to new owners, overseeing the transfer of critical data, contracts, and assets.

Personality Overview

Hard To Convince

Fast But Analytical

Quality Focused

They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical  They focus on the results, but can still be quite procedural and analytical about how to get there They are not very likely to become strong advocates of your product or service

Topics They Care About

Digital Delivery
Currently leads the planning and execution of the digital delivery portfolio at United Utilities, focusing on complex technology change programmes.
Business Transformation
Specializes in translating business strategy into transformation programmes that deliver tangible benefits and enable business plan commitments.
Change Management
Her experience includes leading change capabilities like business readiness and deployment, as well as managing major organizational transitions.

Media Appearances

Suzanne has no verified media appearances

Work History

6-2022
Head of Digital Delivery at United Utilities
7-2018
Capability Manager at United Utilities
10-2015 - 7-2018
Senior Programme Manager at United Utilities
1-2011 - 5-2013
SAP Programme Performance Manager at United Utilities
5-2010 - 2-2011
Transition Manager at United Utilities

Education

1995 - 1998
Management Sciences from The University of Manchester

More Information

Social Presence :

Prographics :

Exp : 14 Location : Warrington, England, United Kingdom Job Level : Mid-senior Designation : Head of Digital Delivery at United Utilities
URL has been copied!

Insights For Selling To Suzanne

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Help them see both - the ‘big picture’ impact and the ROI of the investment
  • Keep a professional, business-like approach; especially if you tend to get informal quickly

DONT's

  • Avoid inviting them for any social interactions until you have built some rapport with them
  • Avoid self-deprecating references or general informality, it could decrease their trust in you
  • Don’t focus on relationship, focus purely on the merit of your product

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Suzanne is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Suzanne

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Suzanne move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Suzanne take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Suzanne

Personality Compatibility


Other United Utilities Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.