Suzanne Robinson

Observer
DISC Type : ic

Head of Engineering at Gentrack Ltd (Global)

Royal Tunbridge Wells, England, United Kingdom

Overview

Suzanne Robinson is the Head of Engineering at Gentrack, bringing over nineteen years of combined experience in software engineering and agile delivery management. A certified SAFe Program Consultant and graduate of Northumbria University, she has a proven track record of leading complex, multi-team programs. People often describe her as customer-focused, results-driven, and technically able.

A unique professional achievement is her certification as a SAFe® 5 Program Consultant, which complements her extensive experience in coaching teams through SAFe methodologies.

Personality Overview

Value Driven

Assertive

Curious

They are generally good communicators and can be hard to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They are likely to ask many questions and look heavily for supporting information.

Topics They Care About

Agile Delivery
Possesses nine years of experience in agile delivery management, successfully completing complex, multi-team program deliveries on time and within budget.
SAFe Methodologies
As a certified SAFe Program Consultant, she has extensive experience implementing and coaching teams through SAFe methodologies to optimize performance.
Technical Leadership
Combines a decade of experience as a Senior Software Engineer with a senior leadership background to effectively guide and support large, multi-disciplined teams.

Media Appearances

Suzanne has no verified media appearances

Work History

9-2025
Head of Engineering at Gentrack Ltd (Global)
9-2023 - 9-2025
Head of Engineering and Delivery at Benchmark Capital
3-2022 - 9-2023
Agile Delivery Manager at Benchmark Capital
12-2011 - 3-2022
Senior Delivery Manager at UK Ministry of Defence
6-2010 - 12-2011
Company Director at O-Core IT Consulting

Education

2000 - 2004
2:2 from Northumbria University

More Information

Social Presence :

Prographics :

Exp : 16 Location : Royal Tunbridge Wells, England, United Kingdom Job Level : Mid-senior Designation : Head of Engineering at Gentrack Ltd (Global)
URL has been copied!

Insights For Selling To Suzanne

During A Call Or A Meeting

DO's

  • Build rapport, it will come handy to handle hard questions later
  • Help them realize that there is no personal risk in making this decision
  • Be prepared for a lot of questions, answer them objectively

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Suzanne is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Suzanne

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Suzanne move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Suzanne take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Suzanne

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.