Suzy Vickers

Enigma
DISC Type : cdi

Head of External Communications at Southern Water

Greater London, England, United Kingdom

Overview

Suzy Vickers is the Head of Communications at Southern Water, leveraging extensive experience from senior roles at the BBC and WaterAid. A graduate of Bournemouth University and a member of the Chartered Institute of Public Relations, she is an expert in crisis management, corporate affairs, and stakeholder engagement, currently navigating high public and political interest in the water industry.

Outside of her demanding professional life, Suzy is an active philanthropist and runner. She has participated in the London Marathon to raise funds and awareness for the Brain & Spine Foundation, demonstrating a commitment to supporting health-related causes through personal challenges and community involvement.

She is currently guiding her company through what has been described as the most important price review process in the water industrys history.

Personality Overview

Hard To Convince

Persuasive & Assertive

Challenger

They are generally strong communicators and are not easy to convince.  They are likely to ask many questions and look heavily for supporting proof as well as information. They can sound friendly and charming but can quickly change gears to become inquisitive and probing

Topics They Care About

Corporate Communications
Leads external communications for a major utility, managing media relations and corporate affairs amidst significant public and political scrutiny.
Water Industry Regulation
Is deeply involved in navigating the industry's critical price review process, a topic of major focus in her current role at Southern Water.
Team Leadership
Actively focused on building her department, with multiple social posts dedicated to hiring senior media and communications managers for her team.

Media Appearances

Suzy has no verified media appearances

Work History

6-2024
Head of External Communications at Southern Water
6-2023 - 7-2024
Head of Communications, Corporate Comms and Media Relations, BBC Press Office at BBC
9-2021 - 7-2023
Head of PR and Communications at Farewill
3-2018 - 9-2021
Head Of Communications at BBC
10-2016 - 4-2017
Strategic Communications Consultant at WaterAid US and WaterAid Canada

Education

2002 - 2006
Bachelor’s Degree from Bournemouth University

More Information

Social Presence :

Prographics :

Exp : 18 Location : Greater London, England, United Kingdom Job Level : Mid-senior Designation : Head of External Communications at Southern Water
URL has been copied!

Insights For Selling To Suzy

During A Call Or A Meeting

DO's

  • Leverage 'negging', or the art of asking negative questions like "you must not be convinced yet..."
  • Build rapport slwly without rushing, it will come handy to handle hard questions later
  • Be prepared for a mix of questions and inquisitiveness, answer them in the tone in which they have been asked

DONT's

  • Don’t brush off any concerns, take all questions seriously. They are easily deterred
  • Don’t try to rush them into a decision, provide all necessary information first
  • Avoid making offhand commitments, understand the root of their concerns first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Suzy is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Suzy

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Suzy move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Suzy take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Suzy

Personality Compatibility


Other Southern Water Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.