Swati Shukla

Inquirer
DISC Type : cd

Senior Consultant Specialist at HSBC

Pune, Maharashtra, India

Overview

Swati is a Senior Consultant Specialist at HSBC with 14 years of experience in the Telecom and FinTech domains. Specializing in Agile delivery, she holds multiple SAFe and Scrum Master certifications. Colleagues describe her as a dedicated, hardworking, and quality-focused team player.

She appears to be a proponent of continuous personal development, holding a certification in "Lifelong Learning". Swati appreciates data-driven communication, expressing admiration for journalists who present facts with composure and dignity. Her professional interests include technology leaders like IBM and Oracle.

Swati has a strong appreciation for fact-based journalism over sensationalism.

Personality Overview

ROI Conscious

Hard To Convince

Upfront

They respond well to confident salespeople.  They don’t always try to control the conversation but neither do they like yielding it fully. They care equally about the product and its potential impact.

Topics They Care About

Agile Delivery
With 14 years of experience, she is an expert in implementing SAFe and Scrum models to achieve on-time product deliveries in complex FinTech and Telecom projects.
FinTech Project Execution
Her career at major financial institutions like HSBC and JPMorgan Chase has been focused on managing and executing projects within the Consumer and Community Banking sectors.
Quality-Focused Management
Recommendations consistently praise her dedication to quality work, her ability to manage multiple teams, and her supportive, "can-do" attitude as a manager.

Media Appearances

Swati has no verified media appearances

Work History

7-2024
Senior Consultant Specialist at HSBC
5-2024 - 2-2025
Senior Delivery Manager at Ciklum
2-2022 - 2-2025
Vice President at JPMorgan Chase & Co.
2-2022 - 11-2023
Vice President of Consumer And Community Banking (Agile Manager) at Tavisca, a cxLoyalty Technology Platform (Division of JP Morgan Chase & Co.)
4-2019 - 2-2022
Senior Analyst, Project Management at Western Union

Education

2004 - 2008
Bachelor’s Degree from GD Rungta College of Engineering and Technology Bhilai.
Bachelor of Engineering (B.E.) from Ideal Indian School , Doha Qatar

More Information

Social Presence :

Prographics :

Exp : 6 Location : Pune, Maharashtra, India Job Level : Middle Designation : Senior Consultant Specialist at HSBC
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Insights For Selling To Swati

During A Call Or A Meeting

DO's

  • Tell them that you are there to help them create visible impact within their organization
  • Get to the point quickly instead of spending too much time on pleasantries
  • Make sure that they have the necessary authority, they could present false stature sometimes

DONT's

  • Don’t try to be an alpha salesperson, give them equal space
  • Don't try too hard to get friendly, let it happen with time
  • Avoid long winding pitches, stay objective

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Swati is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Swati

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Swati move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Swati take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Swati

Personality Compatibility


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