Sweta Chauhan

Activist
DISC Type : Cd

Customer Success Manager at LexisNexis Risk Solutions

Mumbai, Maharashtra, India

Overview

Sweta Chauhan is a Customer Success Manager at LexisNexis Risk Solutions, specializing in financial crime compliance and anti-money laundering solutions for the APAC region. She translates complex business needs into data-driven compliance solutions. Colleagues describe her as hardworking, dependable, and collaborative, with a strong customer-first mindset.

She previously co-owned and served as a Senior Program Manager at Servify, demonstrating significant entrepreneurial and program management experience.

Personality Overview

Observative

Meticulous

Value Conscious

They don’t always try to control the conversation but neither do they like yielding it fully.  They focus on objectivity in a pitch and pay little attention to bells and whistles. They respond well to confident salespeople.

Topics They Care About

Financial Crime Prevention
Her role focuses on helping financial institutions identify financial crime and streamline compliance operations using end-to-end screening solutions.
Digital Fraud Tactics
She actively shares content on the rising challenge of digital fraud, AI-enabled deception, and the importance of secure, low-friction customer experiences.
Sanctions Compliance
Based on her recent activity, she is focused on how sanctions evasion can be hidden in complex supply chains and the need for robust compliance.

Media Appearances

Sweta has no verified media appearances

Work History

6-2023
Customer Success Manager at LexisNexis Risk Solutions
6-2022 - 6-2023
Co-Owner & Senior Program Manager at Servify
10-2021 - 6-2022
Co-Owner & Program Manager at Servify
2-2019 - 10-2021
Technical Project Manager at Servify
8-2018 - 1-2019
Senior Software Engineering at Clover Infotech

Education

2009 - 2012
Software Engineering from National Institute of Information Technology
2009 - 2012
Bachelor of Commerce (BCom) from SYDENHAM COLLEGE OF COMMERCE AND ECONOMICS

More Information

Social Presence :

Prographics :

Exp : 11 Location : Mumbai, Maharashtra, India Job Level : Middle Designation : Customer Success Manager at LexisNexis Risk Solutions
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Insights For Selling To Sweta

During A Call Or A Meeting

DO's

  • Stress on the business value that your product offers
  • Tell them that you are there to help them create visible impact within their organization
  • Make sure that you you respond to any queries from them quickly

DONT's

  • Do not give up if they are not convinced, try again with a different approach
  • Don’t try to be an alpha salesperson, give them equal space
  • Refrain from asking too many questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sweta is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Sweta

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Sweta move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Sweta take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Sweta

Personality Compatibility


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