Sydney R

Enthusiast
DISC Type : i

ServiceNow Platform Architect at Edison & Black

United States

Overview

Sydney is a results-driven ServiceNow Platform Architect with over nine years of experience architecting enterprise solutions for Fortune 500 clients. Their expertise spans the full ServiceNow suite, including ITSM, ITOM, GRC, and HRSD, with a focus on driving ROI through AI and intelligent automation.

No verifiable public information is available regarding Sydneys personal hobbies, interests, or activities outside of their professional life. The available data focuses exclusively on their extensive career and technical accomplishments within the ServiceNow ecosystem.

Sydney has a proven track record of reducing incident resolution times by over 40% for clients through platform modernization and strategic implementation.

Personality Overview

Non-Confrontational

Amiable & Agreeable

Optimistic

They agree with others often, so exercise caution when relying on their word.  They prefer to build relationships rather than staying totally transactional. Unlike D or C types, they are convinced more by stories and testimonials.

Topics They Care About

Enterprise Transformation
Specializes in architecting and leading large-scale ServiceNow modernizations for Fortune 500 companies to drive significant business value.
AI in IT Operations
Focuses on integrating GenAI, AIOps, and machine learning into the Now Platform to create intelligent automation and enhance operational efficiency.
Healthcare IT Compliance
Has direct experience leading ServiceNow projects for healthcare clients, with a specific emphasis on achieving and maintaining regulatory compliance.

Media Appearances

Sydney has no verified media appearances

Work History

9-2023
ServiceNow Platform Architect at Edison & Black
7-2020 - 8-2023
Senior Service Now Developer at Sigital
5-2017 - 6-2020
Software Engineer at Contender Solutions

Education

Sydney has no verified education history

More Information

Social Presence :

Prographics :

Exp : 8 Location : United States Job Level : Middle Designation : ServiceNow Platform Architect at Edison & Black
URL has been copied!

Insights For Selling To Sydney

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Invite them for a lunch or a drink/coffee
  • Compliment them about their personality if you get a chance

DONT's

  • Don't be critical or challenge them openly, they can react defensively
  • Don’t ask too many questions in one go, weave them into the flow
  • Avoid overloading them with too much information

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sydney is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Sydney

  • They probably won't say no directly.


Insights For Deal Planning

    How fast (or slow) will Sydney move?

  • They are not the ones to make fast decisions, even while they stay committed.
  • Can Sydney take some risk or not?

  • They can take some low-probability risks if needed.

You And Sydney

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.