Sydney R in

Sydney R

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ServiceNow Platform Architect at Edison & Black
📍 United States

Sydney is a results-driven ServiceNow Platform Architect with over nine years of experience architecting enterprise solutions for Fortune 500 clients. Their expertise spans the full ServiceNow suite, including ITSM, ITOM, GRC, and HRSD, with a focus on driving ROI through AI and intelligent automation.

No verifiable public information is available regarding Sydneys personal hobbies, interests, or activities outside of their professional life. The available data focuses exclusively on their extensive career and technical accomplishments within the ServiceNow ecosystem.

Sydney has a proven track record of reducing incident resolution times by over 40% for clients through platform modernization and strategic implementation.

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Experience
8 Years
Current Role
ServiceNow Platform Architect
Job Level
Middle
Location
United States
Personality Overview

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Priorities

Topics Sydney cares about

Enterprise Transformation
Specializes in architecting and leading large-scale ServiceNow modernizations for Fortune 500 companies to drive significant business value.
AI in IT Operations
Focuses on integrating GenAI, AIOps, and machine learning into the Now Platform to create intelligent automation and enhance operational efficiency.
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Career

Work history

9-2023
ServiceNow Platform Architect
Edison & Black
7-2020 - 8-2023
Senior Service Now Developer
Sigital
5-2017 - 6-2020
Software Engineer
Contender Solutions
In the press

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Education

Sydney has no verified education history

Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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