Sylvia Karkles is a Business Consultant at Teleperformance, specializing in Customer Experience and Digital Transformation for the Latin American market. With a career progression entirely within Teleperformance, from translator to her current senior account manager role, she leverages her MBA to drive sales and operational excellence. Colleagues describe her as perceptive, dedicated, organized, and professional.
Outside of her professional focus on technology and customer experience, Sylvia has an expressed interest in major global brands known for their strong consumer connection, such as Unilever and Walt Disney Animation Studios. She is committed to continuous learning, recently completing courses in sales communication techniques.
She recently represented Teleperformance at CONAREC 2025, a major event for CX and technology trends.
Read the full overview →They care equally about the product and its potential impact. They don’t always try to control the conversation but neither do they like yielding it fully. They respond well to confident salespeople.
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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