Sylvia Pozezanac

Enigma
DISC Type : cid

Chief Executive Officer at Redington

New York, New York, United States

Overview

Sylvia Pozezanac is a CEO and board chair with over 30 years of experience in the global financial services industry. As CEO of Redington, she led the firm to its strongest financial year and guided its successful acquisition by Gallagher. She is a graduate of Concordia University and completed an executive program at Harvard Business School.

Sylvia is a vocal proponent of diversity and inclusion, championing initiatives to improve gender balance at all levels within her organizations. She is also focused on enhancing the financial wellbeing of employees, believing it to be a critical component of corporate responsibility, especially in times of economic uncertainty.

She is a Fellow of both the Canadian Institute of Actuaries and the Society of Actuaries.

Personality Overview

Persuasive & Assertive

Fast Follower

Challenger

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing  They are likely to ask many questions and look heavily for supporting proof as well as information.

Topics They Care About

Investment Consulting
As CEO of Redington, a prominent UK investment consulting firm, this is central to her professional expertise and leadership.
M&A Integration
She successfully led Redington's exit from private equity ownership and its corporate integration into Gallagher in late 2024.
Retirement & Pensions
Her career has a consistent focus on the retirement sector, having held senior roles in the field at Mercer, Prudential, and Towers Watson.

Media Appearances

People moves: Redington's chief to step down. Featured in IPE (International Press Europe)

See Now

Work History

4-2022 - 7-2025
Chief Executive Officer at Redington
5-2019 - 3-2022
President & CEO, UK at Mercer
10-2013 - 4-2019
Senior Managing Director at Prudential Financial
1-1987 - 10-2013
North American Leader for Retirement Sales and Marketing at Towers Watson

Education

2008 - 2008
Executive Education Program from Harvard Business School
1984 - 1988
Bachelor of Science - BS from Concordia University

More Information

Social Presence :

Prographics :

Exp : 38 Location : New York, New York, United States Job Level : N/A Designation : Chief Executive Officer at Redington
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Insights For Selling To Sylvia

During A Call Or A Meeting

DO's

  • Leverage 'negging', or the art of asking negative questions like "you must not be convinced yet..."
  • Be prepared for a mix of questions and inquisitiveness, answer them in the tone in which they have been asked
  • Use a combination of data as well as stories for your pitch, a ppt might not be necessary

DONT's

  • Avoid long presentations and just 'high-level' value proposition, dive into the details
  • Avoid making offhand commitments, understand the root of their concerns first
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sylvia is

  • Proven value, strong objective evidence are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Sylvia

  • They are practical and friendly, but can give a clear response with a little prodding

Insights For Deal Planning

    How fast (or slow) will Sylvia move?

  • They like to be detailed, so unless they develop strong conviction, they can take their time to arrive at decisions
  • Can Sylvia take some risk or not?

  • They evaluate their decisions systematically and do not take risks that often, unless you can get them to develop strong conviction

You And Sylvia

Personality Compatibility


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