Sylwia Gorska

Sharpshooter
DISC Type : DC

Speaker, Edutainer, Author at IMPACT PUBLISHING

Warsaw, Mazowieckie, Poland

Overview

Sylwia Gorska is an international Chief People Officer with extensive experience in the retail, pharmaceutical, and chemical industries across Poland, the UK, Sweden, and Austria. She holds degrees from Birmingham City University and the University of Warsaw and is recognized for driving human-centric digital and organizational transformations. Colleagues describe her as an inspiration with amazing energy and positivity.

As a self-proclaimed "global citizen, " Sylwia has lived and worked in several countries. She is a passionate advocate for lifelong learning, both professionally and personally. In her free time, she enjoys running and traveling, having recently mentioned a trip to Majorca.

She developed the HEART model (Hear, Empower, Align, Reassure, Trust) as a framework for leading successful human-centric business transformations.

Personality Overview

Precise But Practical

Fast But Analytical

ROI Driven

They are not always relationship oriented.  They like to move fast and expect the same from others. They prefer to be the ones controlling the conversation or defining the terms.

Topics They Care About

Human-Centric Transformation
A core theme in her professional headline and speaking engagements, she created the HEART model to guide transformation with people at the core.
Lifelong Learning
She is a staunch advocate for continuous development, viewing it as essential for navigating the future of work, and speaks on this topic at Digital University.
Diversity & Inclusion
She champions D&I initiatives, highlighting a focus on hiring individuals with disabilities and refugees in her work at IKEA.

Media Appearances

Sylwia has no verified media appearances

Work History

3-2022
Speaker, Edutainer, Author at IMPACT PUBLISHING
1-2017
Digital University Expert & Speaker at Digital University
8-2022 - 5-2025
Chief People Officer IKEA Austria at IKEA
6-2019 - 8-2022
Global Learning and Development at IKEA
9-2018 - 8-2019
Regional Human Resources Director at Rosti Group

Education

1994 - 1998
BA Hons from Birmingham City University
1998 - 2000
MA from University of Warsaw

More Information

Social Presence :

Prographics :

Exp : 20 Location : Warsaw, Mazowieckie, Poland Job Level : N/A Designation : Speaker, Edutainer, Author at IMPACT PUBLISHING
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Insights For Selling To Sylwia

During A Call Or A Meeting

DO's

  • Refer to testimonials from well-known industry leaders
  • Make sure that you circle back fast on any action items, it wins their trust
  • Speak about competitive differentiation that your product offers

DONT's

  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Do not back off when challenged, respond with a confident, objective answer instead
  • Don’t be in a rush to invite them for a social meet and greet

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Sylwia is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Sylwia

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Sylwia move?

  • They can reach decisions fairly quickly if they are convinced.
  • Can Sylwia take some risk or not?

  • They don’t mind risks but can be quite binary about them.

You And Sylwia

Personality Compatibility


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